Illustration click and collect restaurant

click
and collect

Increase your restaurant's sales with Click and Collect.

 

  • Generate more orders
  • Simplify the organization of your business
  • Increase average ticket sales with suggestions

1,500 restaurants have chosen obypay

Click and Collect features for restaurants

Schedule selection

No more time wasted in queues: your customers can choose the day and time of their pick-up. Click and Collect enables restaurants to streamline order collection and optimize waiting times. Depending on your activity and production capacity, you can define a maximum number of orders per pick-up slot.

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Suggestions module

The artificial intelligence of the Obypay solution enables you to increase the average basket thanks to the Product Push functionality. When one of your customers places an order, additional sales suggestions are proposed.

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Live order tracking

Access online orders via a dedicated interface. You don't have to do a thing: orders arrive automatically. So you can concentrate on other tasks like production or customer service.

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Synchronization with your cash register software

Orders are synchronized with our certified cash register software or printed on dedicated hardware. Your menus are therefore automatically updated according to your stocks.

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Optimize your restaurant management

Stop wasting time taking orders over the phone. Better organize kitchen preparation. Attract a new clientele of local customers, in a hurry to eat, used to Click and Collect.

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Generate additional sales without adding a table

With Click & Collect's integrated product push function, your customers are tempted by your suggestions. Just like an order terminal, they are encouraged to add products to their order: a real plus for boosting your average ticket.

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Offer your customers greater flexibility

Thanks to an omnichannel ordering process, your customers no longer need to wait in your restaurant for their purchase. To further enhance customer satisfaction, you can also take advantage of complementary Obypay solutions such as delivery or loyalty integrated into the purchasing process.

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Enhance your products with beautiful photos

Your digital menu includes visuals to illustrate each product and whet consumers' appetites. It's a real plus for the User Experience and a great marketing asset for your restaurant!

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Click and Collect is easy to use. Your customers will love it!

They can navigate your menu from their smartphone, and place orders from a distance.

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A mini price to launch your click & collect

Do you only want to offer Click & Collect? Choose the à la carte solution. Want more? Choose one of our all-inclusive packages and save.

à la carte

Our à la carte solution for offering Click & Collect to your customers

from €59 per month

5 stars

Ordering and payment 

129€ per month
  • Cash register software integration
  • Reporting & Statistics
  • Multi-site management
  • QR Code menu
  • Click & Collect

expert

Kiosk, Digital Loyalty & Order & Payment

199€ per month
  • ordering kiosk terminal
  • Cash register software integration
  • Reporting & Statistics
  • QR Code menu
  • Click & Collect

Let's put the cherry on your restaurant

how it works click and collect?

01 01

Distribute your Click and Collect link on your media

Your customers can access your online ordering module from your Internet or sales media (posters, flyers). No application to download: your Click and Collect is accessible directly via the Internet.

02 02

Your customers order online

They choose their pick-up time and fill their basket. They pay by Apple Pay, Google Pay, credit card or luncheon voucher.

03 03

You receive orders directly

Click and Collect orders arrive via your POS software, a printer or a dedicated web page. 

Partners & Integrated cash registers softwares

they are in
the success team

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"We use the Obypay solution to manage our order kiosks, which allows us to have several customer paths within the store. The interface is extremely intuitive and makes it possible to order quickly while discovering the Krispy Kreme offer."

KRISPY KREME Thibaut, Chief Digital Officer Discover the case study
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"We needed to distribute multi-basket orders as well as payments to be sent to the different kitchen stands. Obypay was the most interesting and suitable solution to meet our needs."

PALMITO Matthieu, General Manager Discover the case study
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"When it came time to change its checkout system, the Food Traboule team was looking for a solution to offer ordering and payment at the table. Advised by Cashpad, the management chose Obypay's Food Court digital solution, perfectly integrated with its new POS software."

Food Traboule Tamás, Operations Manager Discover the case study
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"To simplify order-taking and facilitate the work of the teams, the management was looking for a solution to replace its old checkout system. Integrated with Lightspeed cash register software, Obypay's Food Court solution emerged as the one best suited to the management's needs."

Heat Charles, Director Discover the case study
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"To enable players to consume during their game while preserving the customer experience, Obypay installed ordering kiosks right in front of the bowling lanes."

Factory Julien, Manager Discover the case study
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"A real time-saver for customers and staff! What's more, thanks to the product suggestions integrated into the order path on the kiosk, customers order more and the average ticket increases effortlessly."

Auguste & Ferdinand Yoann, Co-Manager Discover the case study
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"With over 20 employees, high-performance cash register software and a beverage dispense control system, Sales Gosses was missing a digital solution to perfect its well-oiled organization: the Obypay digital menu and tabletop ordering system."

"To win over its 'pro' target, Bocuse Original Comptoir chose to give them a major advantage: an online ordering portal as well as a dedicated pick-up queue."

Bocuse Original Comptoir Discover the case study
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"We've streamlined the flow in our restaurants thanks to Obypay and their order terminals. The customer experience is now simpler, faster and more complete with the loyalty solution. It also allows us to be more efficient in the kitchen. "

Pock'n roll Adil, Director Discover the case study
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for a 5/5 recipe

5,0 Google reviews

"We'd like to extend our warmest thanks to the team behind our order kiosk and click & collect support for their outstanding work. Their responsiveness, competence and active listening are valuable assets that greatly enhance our business. Thanks to their support, we can offer our customers a smooth and pleasant experience. A big thank you to this top team!""

Kenza Manager, La Pausa

"Thank you Obypay for putting Krispy Kreme Doughnuts France in the spotlight! Very pleased with the partnership, which gives us the reliability and flexibility the brand needs for our ambitious rollout in France."

Thibaut Chief Digital Officer, Krispy Kreme

"Many thanks to the Obypay order kiosk and click & collect services! Their diligence, competence and availability of their team have been key to the smooth running of our restaurant chain. Their work enables us to offer our customers an efficient and pleasant experience."

Davide Co-Founder, Camurria

"We set up the Obypay system for our new establishment on the Ile de Nantes, and we're very happy with the service. The system works very well, and the team follows up whenever we have questions. A few video calls were enough. Super rendering I recommend for restaurant-type establishments."

Guillaume Director of Operations & Co-Founder, Koko Nantes

"Obypay is a great partner, helping us develop a tabletop ordering solution for two catering venues in Toulouse! I recommend they services!"

Marie Development Manager, Festa Bar

"The Obypay team has enabled me to completely change my onsite and takeaway ordering system with flawless support. I save a huge time at the end of the day compared to anything I've ever experienced before! So thank you Mathilde, and a big thank you to Hélène for making it all possible!"

Matthieu Manager, Le Peplum

"We'd like to extend our warmest thanks to the team behind our order kiosk and click & collect support for their outstanding work. Their responsiveness, competence and active listening are valuable assets that greatly enhance our business. Thanks to their support, we can offer our customers a smooth and pleasant experience. A big thank you to this top team!""

Kenza Manager, La Pausa

"Thank you Obypay for putting Krispy Kreme Doughnuts France in the spotlight! Very pleased with the partnership, which gives us the reliability and flexibility the brand needs for our ambitious rollout in France."

Thibaut Chief Digital Officer, Krispy Kreme

"Many thanks to the Obypay order kiosk and click & collect services! Their diligence, competence and availability of their team have been key to the smooth running of our restaurant chain. Their work enables us to offer our customers an efficient and pleasant experience."

Davide Co-Founder, Camurria

"We set up the Obypay system for our new establishment on the Ile de Nantes, and we're very happy with the service. The system works very well, and the team follows up whenever we have questions. A few video calls were enough. Super rendering I recommend for restaurant-type establishments."

Guillaume Director of Operations & Co-Founder, Koko Nantes

"Obypay is a great partner, helping us develop a tabletop ordering solution for two catering venues in Toulouse! I recommend they services!"

Marie Development Manager, Festa Bar

"The Obypay team has enabled me to completely change my onsite and takeaway ordering system with flawless support. I save a huge time at the end of the day compared to anything I've ever experienced before! So thank you Mathilde, and a big thank you to Hélène for making it all possible!"

Matthieu Manager, Le Peplum

"We'd like to extend our warmest thanks to the team behind our order kiosk and click & collect support for their outstanding work. Their responsiveness, competence and active listening are valuable assets that greatly enhance our business. Thanks to their support, we can offer our customers a smooth and pleasant experience. A big thank you to this top team!""

Kenza Manager, La Pausa

"Thank you Obypay for putting Krispy Kreme Doughnuts France in the spotlight! Very pleased with the partnership, which gives us the reliability and flexibility the brand needs for our ambitious rollout in France."

Thibaut Chief Digital Officer, Krispy Kreme

"Many thanks to the Obypay order kiosk and click & collect services! Their diligence, competence and availability of their team have been key to the smooth running of our restaurant chain. Their work enables us to offer our customers an efficient and pleasant experience."

Davide Co-Founder, Camurria

"We set up the Obypay system for our new establishment on the Ile de Nantes, and we're very happy with the service. The system works very well, and the team follows up whenever we have questions. A few video calls were enough. Super rendering I recommend for restaurant-type establishments."

Guillaume Director of Operations & Co-Founder, Koko Nantes

"Obypay is a great partner, helping us develop a tabletop ordering solution for two catering venues in Toulouse! I recommend they services!"

Marie Development Manager, Festa Bar

"The Obypay team has enabled me to completely change my onsite and takeaway ordering system with flawless support. I save a huge time at the end of the day compared to anything I've ever experienced before! So thank you Mathilde, and a big thank you to Hélène for making it all possible!"

Matthieu Manager, Le Peplum

our resources

the future belongs to those who start early (especially at our side)

Frequently asked questions

Restaurant operators use Click and Collect, and this solution has now become essential to their business. Remote payment, notifications, app installation... Here are the answers to the most frequently asked questions when offering Click and Collect to your customers. 

 

Contact us

Can my customers pay with luncheon vouchers?

To enable your customers to pay by meal voucher, we have forged partnerships with key players in the restaurant industry: Edenred, Sodexo, Updéjeuner, Apetiz and Swile. When paying online, customers can choose the dematerialized meal voucher from the various payment methods on offer. Thanks to this solution, you can attract new office customers and increase customer satisfaction.

How am I notified of Click and Collect orders?

With Obypay, you're sure not to miss a single Click and Collect sale. You benefit from access to the internet platform dedicated to order receipts: at any time, you can check the status of your orders by logging on to the platform. It's fast and convenient. And best of all: as soon as a purchase is made in Click and Collect mode, you'll receive an e-mail notification.

Do my customers need to download an app to use Obypay Click & Collect?

With Obypay, your customers don't need to download an app or go through a third-party application. The Click & Collect ordering interface is directly accessible online from a smartphone, tablet or computer. Simply post the link on your website, social networks or Google my business page. With just one click, consumers can access the ordering interface. For even more immediate access, they can add your establishment's web link to their smartphone's home screen.

Do I need to invest in additional equipment (e.g. tablets) to install Obypay Click & Collect?

You don't need any additional equipment to install the Obypay Click & Collect solution in your store. The Click & Collect solution is directly connected to your cash register software, providing you with an order management platform. On the customer side, a simple smartphone is all you need to access the digital menu and proceed with online ordering and payment. To promote Click & Collect in your restaurant, don't hesitate to put up posters at the entrance or cash desk with a QR Code pointing to the ordering interface.

How does click and collect work?

Click and collect is a takeaway service where the customer doesn't need to come into your establishment to order and pay. Thanks to the online click and collect interface, customers can consult the digital menu, place their order and pay the bill from any online device. They can even choose the time they want to collect their order from your restaurant. It's an excellent strategy used by retailers to boost sales. The Obypay Click & Collect solution is connected to your POS software. You have access to a dedicated platform to consult Click & Collect orders. And you're notified in real time by e-mail as soon as a new order is placed.

What are the advantages of Click and Collect for my restaurant?

Click and Collect is an excellent way to boost your restaurant's sales if you're limited by space and the number of tables in your establishment. With Click and Collect, you attract a local clientele who are often in a hurry and don't have time to sit down. It's a perfect solution if your restaurant is located close to offices or business hubs. You generate more orders at peak times, and you can facilitate kitchen organization by choosing the available collection times yourself. With the Obypay Click and Collect solution, you can also increase the average basket thanks to personalized suggestions when ordering.

Can I update my Click and Collect menu myself?

With Obypay's Click and Collect solution, you can update your digital menu at any time. You can add or remove an item, change a photo or add personalized suggestions. You can even update pick-up times to adapt to the availability of kitchen and counter staff. When you install your Click and Collect solution, an Obypay expert provides training to help you get to grips with the interface. After that, you'll be fully autonomous to manage your Click and Collect menu yourself. And, of course, we'll be happy to answer any questions you may have.

Is click and collect possible if I have several restaurants?

If your company has several outlets, it's perfectly possible to make Click and Collect available to your customers. You can manage different menus and pick-up times. When connecting to your Click and Collect interface, your customers can choose the store where they wish to pick up their order. They are then automatically directed to the Click and Collect interface of the selected store.

Our complementary solutions to click & collect

Click & Collect is a powerful digital lever for increasing your revenues without increasing the floor space of your restaurant. Digitalize the customer experience in your restaurant with our complementary solutions. You're bound to make a splash!

terminal control

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Do away with queues. Your customers will love it!

order at the table

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Let your customers order on their own.

food short

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Offer a multi-brand multi-brand shopping experience.

payment at table

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No need to send the bill to cash in

QR menu Digital code

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Gone are the days of paper menus! A scan and it's done!

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