Palmito
How a food court switched to multi-brand ordering and payment.
By centralizing ordering and payment on a single digital interface, Biarritz-based Palmito has solved a recurring problem for food courts: enabling customers to order from all stands at the same time and pay in one go, without having to go anywhere. And... bingo! Customers order more easily, and the food court works with a system of runners who bring the dishes to the table.
The problem :
Le Palmito is a food court with 5 different food stalls and a Tiki bar, located in the heart of downtown Biarritz.
To simplify the customer experience and facilitate the management of the food court, the management chose to install the Obypay digital solution designed specifically for this type of establishment.
With this solution, customers can order and pay at all food court stands at the same time, using a QR Code, an order terminal or a pro terminal available in the dining room. Orders and payments are distributed automatically to each stand, thanks to integration with the cash register software. All customers have to do is wait to be served.
Discover in this video how the Palmito food court transformed the customer experience while increasing the average basket and optimizing its staff management.
