Restaurant customer reviews

customer advice

  • Develop your online presence
  • Improve your e-reputation
  • Increase your income

1,500 restaurants have chosen obypay

Customer reviews features

automated customer review collection

Don't miss out on any opportunity to collect customer feedback thanks to this automated feature. Invite your customers to automatically share their feedback following an order in your restaurant.

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Customer experience scripting

All scenarios are possible and can be anticipated. Ask for more information if a customer experience is not conclusive, and capitalize on your customers' 4 and 5 star reviews.

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Optimizing your online presence

Your Google rating has a considerable impact on your ability to appear ahead of your competitors when a customer performs a search. Show up at the top of search results with our optimization scenarios.

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Message personalization

A personalized, automated message after an order: it's possible with Obypay! Write e-mails and sms that capture your customers' attention and have a positive impact on your restaurant.

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Get the (5) stars

Invite your satisfied customers to share their experience of your restaurant. Receive more positive Google reviews to improve your rating and develop your restaurant's reputation.

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the local star

Easily optimize your local search engine optimization (Local SEO) to appear at the top of Internet users' search results. In concrete terms, this means you can take advantage of Google's algorithms to attract new customers!

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Reinvent your communication

Get closer to your customers, reward their loyalty and discover their expectations. Feedback from your customers to improve your services is a formidable weapon in the long term to differentiate you from your competitors.

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The key to success

Modernize your restaurant with the latest technologies and market trends. Stay one step ahead of the competition, so you can focus on other projects in the future.

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Treat yourself to customer reviews without breaking the bank

From collecting customer feedback to ordering and loyalty, our formulas enable you to meet your needs perfectly.

à la carte

Our à la carte solution for collecting customer reviews

from €59 per month

5 stars

Ordering and payment 

129€ per month
  • Cash register software integration
  • Reporting & Statistics
  • Multi-site management
  • QR Code menu
  • Click & Collect

expert

Kiosk, Digital Loyalty & Order & Payment

199€ per month
  • ordering kiosk terminal
  • Cash register software integration
  • Reporting & Statistics
  • QR Code menu
  • Click & Collect

Let's put the cherry on your restaurant

how to collect customer reviews?

01 01

Your customers place orders

QR Code ordering, kiosk ordering, table ordering, Click & Collect, delivery, ... no matter how you order in your restaurant, you'll be able to collect your customers' opinions.

02 02

You gather their feedback

Once the order has been placed, your customers are invited to share their experience of ordering from your restaurant. This allows you to collect valuable testimonials and potentially improve your business.

03 03

You invite them to share their opinion

Invite your satisfied customers to share their reviews on Google to improve your restaurant's rating. Customer reviews help you develop your online presence and improve your local SEO.

Partners & Integrated cash registers softwares

they are in
the success team

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"We use the Obypay solution to manage our order kiosks, which allows us to have several customer paths within the store. The interface is extremely intuitive and makes it possible to order quickly while discovering the Krispy Kreme offer."

KRISPY KREME Thibaut, Chief Digital Officer Discover the case study
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"We needed to distribute multi-basket orders as well as payments to be sent to the different kitchen stands. Obypay was the most interesting and suitable solution to meet our needs."

PALMITO Matthieu, General Manager Discover the case study
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"When it came time to change its checkout system, the Food Traboule team was looking for a solution to offer ordering and payment at the table. Advised by Cashpad, the management chose Obypay's Food Court digital solution, perfectly integrated with its new POS software."

Food Traboule Tamás, Operations Manager Discover the case study
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"To simplify order-taking and facilitate the work of the teams, the management was looking for a solution to replace its old checkout system. Integrated with Lightspeed cash register software, Obypay's Food Court solution emerged as the one best suited to the management's needs."

Heat Charles, Director Discover the case study
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"To enable players to consume during their game while preserving the customer experience, Obypay installed ordering kiosks right in front of the bowling lanes."

Factory Julien, Manager Discover the case study
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"A real time-saver for customers and staff! What's more, thanks to the product suggestions integrated into the order path on the kiosk, customers order more and the average ticket increases effortlessly."

Auguste & Ferdinand Yoann, Co-Manager Discover the case study
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"With over 20 employees, high-performance cash register software and a beverage dispense control system, Sales Gosses was missing a digital solution to perfect its well-oiled organization: the Obypay digital menu and tabletop ordering system."

"To win over its 'pro' target, Bocuse Original Comptoir chose to give them a major advantage: an online ordering portal as well as a dedicated pick-up queue."

Bocuse Original Comptoir Discover the case study
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"We've streamlined the flow in our restaurants thanks to Obypay and their order terminals. The customer experience is now simpler, faster and more complete with the loyalty solution. It also allows us to be more efficient in the kitchen. "

Pock'n roll Adil, Director Discover the case study
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for a 5/5 recipe

5,0 Google reviews

"We'd like to extend our warmest thanks to the team behind our order kiosk and click & collect support for their outstanding work. Their responsiveness, competence and active listening are valuable assets that greatly enhance our business. Thanks to their support, we can offer our customers a smooth and pleasant experience. A big thank you to this top team!""

Kenza Manager, La Pausa

"Thank you Obypay for putting Krispy Kreme Doughnuts France in the spotlight! Very pleased with the partnership, which gives us the reliability and flexibility the brand needs for our ambitious rollout in France."

Thibaut Chief Digital Officer, Krispy Kreme

"Many thanks to the Obypay order kiosk and click & collect services! Their diligence, competence and availability of their team have been key to the smooth running of our restaurant chain. Their work enables us to offer our customers an efficient and pleasant experience."

Davide Co-Founder, Camurria

"We set up the Obypay system for our new establishment on the Ile de Nantes, and we're very happy with the service. The system works very well, and the team follows up whenever we have questions. A few video calls were enough. Super rendering I recommend for restaurant-type establishments."

Guillaume Director of Operations & Co-Founder, Koko Nantes

"Obypay is a great partner, helping us develop a tabletop ordering solution for two catering venues in Toulouse! I recommend they services!"

Marie Development Manager, Festa Bar

"The Obypay team has enabled me to completely change my onsite and takeaway ordering system with flawless support. I save a huge time at the end of the day compared to anything I've ever experienced before! So thank you Mathilde, and a big thank you to Hélène for making it all possible!"

Matthieu Manager, Le Peplum

"We'd like to extend our warmest thanks to the team behind our order kiosk and click & collect support for their outstanding work. Their responsiveness, competence and active listening are valuable assets that greatly enhance our business. Thanks to their support, we can offer our customers a smooth and pleasant experience. A big thank you to this top team!""

Kenza Manager, La Pausa

"Thank you Obypay for putting Krispy Kreme Doughnuts France in the spotlight! Very pleased with the partnership, which gives us the reliability and flexibility the brand needs for our ambitious rollout in France."

Thibaut Chief Digital Officer, Krispy Kreme

"Many thanks to the Obypay order kiosk and click & collect services! Their diligence, competence and availability of their team have been key to the smooth running of our restaurant chain. Their work enables us to offer our customers an efficient and pleasant experience."

Davide Co-Founder, Camurria

"We set up the Obypay system for our new establishment on the Ile de Nantes, and we're very happy with the service. The system works very well, and the team follows up whenever we have questions. A few video calls were enough. Super rendering I recommend for restaurant-type establishments."

Guillaume Director of Operations & Co-Founder, Koko Nantes

"Obypay is a great partner, helping us develop a tabletop ordering solution for two catering venues in Toulouse! I recommend they services!"

Marie Development Manager, Festa Bar

"The Obypay team has enabled me to completely change my onsite and takeaway ordering system with flawless support. I save a huge time at the end of the day compared to anything I've ever experienced before! So thank you Mathilde, and a big thank you to Hélène for making it all possible!"

Matthieu Manager, Le Peplum

"We'd like to extend our warmest thanks to the team behind our order kiosk and click & collect support for their outstanding work. Their responsiveness, competence and active listening are valuable assets that greatly enhance our business. Thanks to their support, we can offer our customers a smooth and pleasant experience. A big thank you to this top team!""

Kenza Manager, La Pausa

"Thank you Obypay for putting Krispy Kreme Doughnuts France in the spotlight! Very pleased with the partnership, which gives us the reliability and flexibility the brand needs for our ambitious rollout in France."

Thibaut Chief Digital Officer, Krispy Kreme

"Many thanks to the Obypay order kiosk and click & collect services! Their diligence, competence and availability of their team have been key to the smooth running of our restaurant chain. Their work enables us to offer our customers an efficient and pleasant experience."

Davide Co-Founder, Camurria

"We set up the Obypay system for our new establishment on the Ile de Nantes, and we're very happy with the service. The system works very well, and the team follows up whenever we have questions. A few video calls were enough. Super rendering I recommend for restaurant-type establishments."

Guillaume Director of Operations & Co-Founder, Koko Nantes

"Obypay is a great partner, helping us develop a tabletop ordering solution for two catering venues in Toulouse! I recommend they services!"

Marie Development Manager, Festa Bar

"The Obypay team has enabled me to completely change my onsite and takeaway ordering system with flawless support. I save a huge time at the end of the day compared to anything I've ever experienced before! So thank you Mathilde, and a big thank you to Hélène for making it all possible!"

Matthieu Manager, Le Peplum

our resources

the future belongs to those who start early (especially at our side)

Frequently asked questions

Customer reviews, local SEO, review management... these are technical terms that are not easy to understand at first glance, but which are essential for your restaurant's SEO. Here are the answers to frequently asked questions

 

Contact us

Why choose Obypay to develop my restaurant's online visibility?

What is local SEO and what impact does it have on my restaurant?

Local SEO refers to strategies implemented to improve the visibility of a business, such as a restaurant, in the geographically targeted search results of Internet users. Unlike traditional SEO, which aims to attract a global or national audience, local SEO aims to target users located in a specific geographic area, such as a city or region.
The impact of local SEO for your restaurant can be significant. By optimizing your online presence for local searches, you can attract a steady stream of potential customers living in your area or passing through your neighborhood. For example, by developing the customer reviews in your Google My Business account that allow you to be present on Google Maps, with accurate information and testimonials about your establishment, you increase your chances of appearing in local search results when users search for restaurants in your area.

Ultimately, a well-executed local SEO strategy can increase your restaurant's visibility to a qualified local audience, drive traffic to your establishment and, therefore, increase your revenues.

Why is Review Management important for my restaurant?

How do I customize my digital menu?

Our solutions complement customer reviews

Collecting customer reviews is a powerful tool. Go one step further and benefit from additional functionalities to develop your business.

loyalty program loyalty

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Keep your customers coming back for more.

prepaid cards / cashless

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Offer an original means of payment.

database customers

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Take control of your data.

marketing campaigns

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Strengthen customer relations with targeted messages.

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