Discover a wealth of tips and news to keep you one step ahead.
20 minutes
7 clients sur 10 ne reviennent pas après une première visite. Manque d’engagement, offres trop génériques, absence de suivi ? Dans un secteur où la fidélisation génère jusqu’à 60 % du chiffre d’affaires, exploiter les données clients devient essentiel. Historique des commandes, préférences, fréquence de visite… Ces informations permettent de personnaliser l’expérience, de créer des offres pertinentes et d’automatiser les relances. Les grandes enseignes l’ont compris, mais ces stratégies sont aujourd’hui accessibles à tous. Découvrez 5 actions concrètes pour collecter, analyser et utiliser vos données avec les bons outils (CRM, programme de fidélité, tableaux de bord) et booster durablement votre restaurant.
13 minutes reading
Is the staff shortage putting a strain on your business? You're not alone: 83 % of restaurateurs are struggling to recruit. But rest assured, it doesn't have to be that way! In this article, we suggest some concrete, effective solutions to overcome this challenge and keep your establishment at the top of its game, even when understaffed.
15 minutes reading
A growing queue, impatient customers getting restless, and a kitchen team struggling to keep up. Orders pile up, mistakes multiply and tension mounts. Feeling like you've seen it all before? We've got 7 tools to help you keep traffic flowing during peak periods.
17 minutes reading
Would you like to install control terminals in your establishment, but the cost is holding you back? You may have heard of buying or renting, but are you familiar with leasing? In this article, we tell you everything you need to know for a winning return on investment!
10 minutes reading
Order kiosks, QR codes, loyalty programs, marketing campaigns... We tell you all about these new digital solutions that improve the customer experience and simplify the organization of your Food Court without altering the DNA of the venue!
