Guide: everything you need to know about ordering kiosks for fast-food outlets
Are you in the fast-food business and want to find out more about the benefits of ordering kiosks? Look no further than this guide!
Deploy a complete digital solution that meets the needs of all your points of sale.
Order kiosks, click and collect, on-site QR code ordering, ... Offer your customers a multitude of order-taking methods and optimize your management.
Collect and exploit all your customers' data through a single tool, enabling you to create SMS and e-mail marketing campaigns.
Give your customers a good reason to come back by creating a tailor-made loyalty program accessible across all your franchises.
Install order kiosks connected to your cash register software to enhance the customer experience in your franchise network: order, payment and loyalty are centralized on a single interface to smooth the purchasing process.
Offer a loyalty card valid in all your franchise outlets. Offer your customers the chance to collect points or euros each time they visit, and convert them into rewards in all your outlets. And for even greater impact, collect customer data that can be used to send targeted, automated marketing campaigns.
Reduce waiting time and offer a smooth ordering experience with QR Code ordering. Increase the average basket per purchase with product suggestions during checkout. Free up your staff's time and improve your quality of service.
No more waiting to pay! With pay-at-table, your customers scan a QR Code and pay the bill using their smartphone, without waiting for a waiter. The icing on the cake: your customers can leave a digital tip, and your staff are delighted!
"Obypay is a very interesting solution for retailers who operate in a network, and who are looking to use a solution that is simple, packaged and usable everywhere in the same way, without technical complexity."
"We use the Obypay solution to manage our order kiosks, which allows us to have several customer paths within the store. The interface is extremely intuitive and makes it possible to order quickly while discovering the Krispy Kreme offer."
"Automating the loyalty program frees up our time, allowing us to be more present with customers, talking with them and building loyalty face-to-face."
"Having a single point of contact for a number of functions is a real plus. Today, there are a lot of software programs that specialize in a single field, and you quickly find yourself with 10 different programs, which can make management very complicated."
"We needed to distribute multi-basket orders as well as payments to be sent to the different kitchen stands. Obypay was the most interesting and suitable solution to meet our needs."
"When it came time to change its checkout system, the Food Traboule team was looking for a solution to offer ordering and payment at the table. Advised by Cashpad, the management chose Obypay's Food Court digital solution, perfectly integrated with its new POS software."
"To simplify order-taking and facilitate the work of the teams, the management was looking for a solution to replace its old checkout system. Integrated with Lightspeed cash register software, Obypay's Food Court solution emerged as the one best suited to the management's needs."
"To enable players to consume during their game while preserving the customer experience, Obypay installed ordering kiosks right in front of the bowling lanes."
"A real time-saver for customers and staff! What's more, thanks to the product suggestions integrated into the order path on the kiosk, customers order more and the average ticket increases effortlessly."
"With over 20 employees, high-performance cash register software and a beverage dispense control system, Sales Gosses was missing a digital solution to perfect its well-oiled organization: the Obypay digital menu and tabletop ordering system."
"To win over its 'pro' target, Bocuse Original Comptoir chose to give them a major advantage: an online ordering portal as well as a dedicated pick-up queue."
"We've streamlined the flow in our restaurants thanks to Obypay and their order terminals. The customer experience is now simpler, faster and more complete with the loyalty solution. It also allows us to be more efficient in the kitchen. "
Are you in the fast-food business and want to find out more about the benefits of ordering kiosks? Look no further than this guide!
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Franchisor, Franchisee: find out the questions frequently asked when you want to develop your franchise thanks to an ecosystem of scalable digital solutions. Find out how Obypay's digital solutions will enable you to rapidly multiply your franchise network and manage your multi-site business!
Absolutely! Obypay gives you a centralized view of your franchise network's data from a single interface. This allows you to manage all your remote sales outlets with the Obypay backoffice:
The loyalty program allows you to centralize customer data for your franchise network. This gives you a global view of the performance of each of your establishments. This data is then made available in your database (CRM), enabling you to activate it through emailing and SMS marketing campaigns.
The loyalty program is multi-site and designed for franchise networks.
All Obypay sales channels can be upgraded. Regardless of the solutions deployed within your franchise network, you can encourage your customers to subscribe to your loyalty program thanks to a seamless load-bearing process.
Whether from a Self ordering kioskClick & Collect or Click & Delivery, your customers can easily create a loyalty account to start collecting points and enjoying their rewards.
Obypay's digital solutions for franchise networks are fully customizable and available on a white label basis. This enables you to offer ordering and paymentbut also a loyalty program 100% to your colors and reinforce your brand universe.
The possibility of rapid, controlled and unified expansion is one of the main advantages of digital franchising. Having the same ordering and payment tools, as well as the same management, acquisition and loyalty systems, means you can unify the customer experience across your franchise network.
Discover our free guide to franchise digitalization from this link.
The Obypay solution integrates with many of the cash register software packages used by restaurant chains and franchises. Consult the list of all compatible POS systems here.