Kiosks and QR codes: 3 reasons to adopt them in your establishment
15 January 2025
If I had to choose just 2 tools, they would be these: control terminals and QR Codes.
Why? Because they revolutionize the way you work.
These solutions have become essential for deliver a fast, seamless and frictionless experience for your customers, while simplifying your operational management.
Increased average shopping basket, transformed customer experience, optimized management... Restaurateurs who have adopted them are seeing concrete, measurable results on a daily basis.
Ready to discover why these tools are the indispensable allies of 2025?
Here are 3 benefits that make all the differenceaccording to those who use them every day.
01. Increase in average basket
"We have seen an increase in the average basket per customer of more than 30%".Julien manager of Factory Bowling
Did you know that order terminals can significantly increase your revenues?
Their secret lies in simple but effective functionsas the cross-selling.
When ordering, they automatically offer complementary products Fries and a burger, plus a drink or dessert.
Everything happens naturally, without interrupting the buying processwhich enriches the customer experience.
What's more, the kiosks showcase your new products and premium options, often overlooked on a classic menu. Thanks to an intuitive interface accessible to all, customers are easily tempted by extras, effortlessly increasing their average ticket.
The result? A noticeable increase in sales per customer and better promotion of your offer, all without adding to your teams' workload.
This makes kiosks a real growth driver for your restaurant.
Would you like to find out more about order terminals? Discover our specialized resources:
➜ Guide: everything you need to know about ordering kiosks for fast-food outlets
02. Improving the customer experience
"This ecosystem brings fluidity to our experience. Customers, especially those at karaoke bars, are amazed that they can order from the food court without having to go anywhere, and still sing along. It's really a wow effect. "Frédéric Deromedi Group CIO
Today, your customers are looking for an experience without constraints.
With QR codes, everything becomes simpler: one scan, and they access the menu, place their order, pay... without moving from their table or interrupting their activity.
No need to interrupt a convivial moment or wait for a server to become available.
But that's not all. QR codes can also be used to personalize the experience These include: highlighting current dishes, tailored recommendations and quick access to information such as allergens.
Your customers gain in comfort and autonomy, while enjoying a seamless experience.
The result? Relaxed customers, delighted with their visit, and above all ready to return.
Want to find out more about QR codes? Discover our specialized resources:
➜ Catering: everything you need to know about QR codes
03. Optimizing operational management
"The biggest change for us is the enormous time saving."Julien manager of Factory Bowling
Fluidity in the kitchen and dining room starts with the right tools. Order terminals and QR codes automate order takingThis has considerably lightened staff workloads.
What's more, their synchronization with the cash register system ensures instantaneous transmission of orders to the kitchen, which reduces delays and improves coordination, even in busy periods.
The benefits? Faster service, less stressed teams and a fluid organization that enhances the overall experience. for your customers and employees.
Are you looking for solutions to facilitate the day-to-day running of your business? Discover our tailor-made resources for your type of establishment:
➜ Restaurant: 10 recurring problems and their solutions
Order kiosks and QR codes: the winning duo for your restaurant
Why choose between efficiency and flexibility when you can have both?
The real strength of order terminals and QR codes lies in their complementarity.
Together, they form a fluid ecosystem that enhances both the customer experience and the management of your business.
The terminals enable fast, autonomous control, perfect for customers who want to personalize their dish or discover every dish on your menu.
In the meantime, QR Codes offer unique flexibility Your customers can order from the comfort of their own table, or even in the middle of an activity, without interrupting their moment.
This combination suits all profiles, from time-sensitive customers to those looking for a quick, practical solution.
In terms of management, the combination of these tools guarantees seamless coordination. All orders, whether from kiosks or QR codes, are centralized and transmitted in real time to the cashier and kitchen.
The result? Fewer errors, greater reactivity and stress-free management (especially during rush periods!).
For restaurateurs, this means simpler organization, more available teams, and fully satisfied customers.
In short, with this duo, you improve the experience while boosting your profitability.
Adopt the key tools of 2025 today
Join the 1,500 establishments that already place their trust in us and see for yourself the real impact of our solutions.
Make an appointment with our team to discover how these tools can transform your daily life, boost your sales and deliver a memorable customer experience.
Read our customers' full feedback:
➜ Le Palais Nancy: a hybrid food court for entertainment and dining
➜ 3 Brasseurs: digital for conviviality
➜ Factory Bowling: a gaming experience transformed by digital technology
