Discover a wealth of tips and news to keep you one step ahead.
20 minutes
7 clients sur 10 ne reviennent pas après une première visite. Manque d’engagement, offres trop génériques, absence de suivi ? Dans un secteur où la fidélisation génère jusqu’à 60 % du chiffre d’affaires, exploiter les données clients devient essentiel. Historique des commandes, préférences, fréquence de visite… Ces informations permettent de personnaliser l’expérience, de créer des offres pertinentes et d’automatiser les relances. Les grandes enseignes l’ont compris, mais ces stratégies sont aujourd’hui accessibles à tous. Découvrez 5 actions concrètes pour collecter, analyser et utiliser vos données avec les bons outils (CRM, programme de fidélité, tableaux de bord) et booster durablement votre restaurant.
14 minutes reading
Managing a restaurant on a day-to-day basis is a real tour de force. Restaurateurs have to deal with recurring problems that generate stress and difficulties.
Discover 10 common challenges and how to solve them with simple, easy-to-implement solutions.
16 minutes reading
Managing a restaurant on a day-to-day basis is a real tour de force. Restaurateurs have to deal with recurring problems that generate stress and difficulties.
Discover 10 common challenges and how to solve them with simple, easy-to-implement solutions.
13 minutes reading
Why do you think 70% of France's leading fast-food chains have already adopted Click & Collect? We'll give you a hint: increased sales, reduced costs, fewer errors, optimized service... In 2024, Click & Collect is a winning solution. Discover the 10 key benefits that will make the difference for your restaurant.
23 minutes reading
Discover how to create and optimize your restaurant's Google My Business page to appear at the top of Google search results and attract new customers. Improve your local SEO, increase your visibility on Google Maps and boost your online visibility.
13 minutes reading
A good marketing strategy helps to attract new customers, increase sales and build customer loyalty. But when you're a restaurateur, it's not always easy to know what marketing actions to take.
Where to start? How do you find the time to look after them? How do you go about it when you know nothing about it?
Rest assured, marketing your restaurant isn't that complicated.
13 minutes reading
Is the staff shortage putting a strain on your business? You're not alone: 83 % of restaurateurs are struggling to recruit. But rest assured, it doesn't have to be that way! In this article, we suggest some concrete, effective solutions to overcome this challenge and keep your establishment at the top of its game, even when understaffed.
15 minutes reading
A growing queue, impatient customers getting restless, and a kitchen team struggling to keep up. Orders pile up, mistakes multiply and tension mounts. Feeling like you've seen it all before? We've got 7 tools to help you keep traffic flowing during peak periods.
