Discover a wealth of tips and news to keep you one step ahead.
20 minutes
Why does a customer willingly add a €2 cookie when paying online but hesitate to take a dessert at the table when the waiter suggests it? Why does contactless payment increase sales by 15% compared with cash? Behind these reactions lie well-known psychological biases: the pain of payment, loss aversion, social proof, the surprise effect... In this article, we show you how to activate them (with finesse) to smooth the experience, boost your sales and reinforce loyalty. All without overloading your teams.
15 minutes reading
A growing queue, impatient customers getting restless, and a kitchen team struggling to keep up. Orders pile up, mistakes multiply and tension mounts. Feeling like you've seen it all before? We've got 7 tools to help you keep traffic flowing during peak periods.
24 minutes reading
You've heard of QR codes, but you're wondering whether this technology would really benefit your restaurant? Look no further! Find out how these little squares improve operational efficiency and create an engaging customer experience (Bonus: we even explain how to design them!).
10 minutes reading
Order kiosks, QR codes, loyalty programs, marketing campaigns... We tell you all about these new digital solutions that improve the customer experience and simplify the organization of your Food Court without altering the DNA of the venue!
