The blog

Managing a franchise network means striking the right balance between franchisee autonomy and brand consistency. Tracking sales, managing orders, building loyalty, making payments... Without the right tools, management can quickly become a headache, especially in the early stages of development.
What tools can facilitate coordination without restricting franchisees? How can we structure the network while simplifying the day-to-day life of each individual? In this article, we review the digital solutions that are essential for optimizing multi-site management, improving operational efficiency and ensuring smooth growth, without making the model rigid.

Self-ordering or traditional ordering: which option really meets customer expectations in 2025? Some want a waiter on hand to advise them, while others prefer to place their order in a matter of seconds via a kiosk or QR Code. For restaurateurs, the challenge is to find the right balance between digitalization and customer experience. Less waiting, fewer errors, greater efficiency: self-ordering is the way forward, but is it right for every establishment? Advantages, limitations, impact on profitability... We take a look at the best strategies for optimizing your service and meeting customer expectations.

Waiting for a table, waiting to order, waiting for the bill... Criticisms of waiting times are among the most frequent on Google and TripAdvisor. Too long, too vague, too frustrating: poorly-paced service has a direct impact on the customer experience and restaurant profitability. The good news is that there are practical solutions for streamlining service and reducing waiting times without sacrificing quality. Slot booking, digital order-taking, instant payment, automatic notifications... these are just some of the tools available to speed up service without giving the impression of rushing customers.

QR Code or Eftpos terminal, what's the best choice for your restaurant? While payment terminals remain a classic and reassuring solution, the QR Code is emerging as a modern, fast and practical alternative. But preference aside, what's the impact on your costs, customer experience and front-of-house efficiency? We review the advantages and constraints of each option: installation costs, speed of payment, service management... The aim: to help you choose the solution best suited to your establishment and your customers. Discover the full comparison and optimize your payment strategy.

What's in store for the foodservice industry in 2025? From AI revolutionizing the customer experience to the comeback of dark kitchens, personalized menus and sustainable food, the sector continues to transform. Discover the major trends that will shape the year ahead: technological innovations, new customer expectations, business strategies... This guide gives you all the keys you need to anticipate developments and prepare the future of your establishment. A must-read if you want to stay ahead of the curve (and even ahead of the game)!

How can you meet the ever-increasing expectations of your customers in 2025? Speed, fluidity, personalization: we share with you concrete solutions, already adopted and approved by restaurateurs, to transform every visit into a memorable experience. Order kiosks, QR codes, digital tools... These technologies will help you simplify management, increase customer satisfaction and build long-term loyalty. No pointless theory, just strategic tools to help your restaurant evolve and stay competitive. Ready to take action this year? This article is for you!

Satisfy customers, optimize service, increase sales... All while remaining profitable and staying ahead of the competition. There's nothing easy about the day-to-day running of a restaurant. What if digital solutions could help you master it all? They simplify your management, boost your revenues, build customer loyalty and give you an edge over your competitors. In this article, we reveal the 7 key benefits of digital: immediate gains, better organization and results that are visible from the very first service.

Running a restaurant with poorly connected tools means wasting time, accumulating errors and exhausting your teams. Worse still, your customers feel these shortcomings, and that can cost you dearly. But there is a solution: the all-in-one solution. Centralize your operations, connect your data and deliver a seamless experience for your customers and your teams. In this guide, discover why digitalization is essential in 2025, the benefits of a 360° solution, and how it can transform your business, whatever your type of restaurant.
Don't let your competitors get ahead of you: optimize your management today.

In the restaurant sector, it's become essential to stand out from the crowd in order to attract and retain customers. This article presents 10 practical ideas for increasing your restaurant's footfall, from integrating digital tools such as QR codes and order kiosks, to organizing events and optimizing your online visibility. Discover how these initiatives can transform the customer experience and boost your sales.

Do you run a food court and want to boost sales while simplifying management? You've come to the right place! Simplified ordering, smooth payments, loyalty that keeps customers coming back... In this guide, we reveal all the keys to delivering an impeccable customer experience and maximizing the profitability of every stand. Want to see your food court hit the big time and become the must-visit spot? This is the place to do it!

Managing a restaurant on a day-to-day basis is a real tour de force. Restaurateurs have to deal with recurring problems that generate stress and difficulties.
Discover 10 common challenges and how to solve them with simple, easy-to-implement solutions.

Tired of services getting out of hand and orders getting lost along the way? We've got the perfect solution for you: Click & Serve. Offer faster service, free up your teams to focus on the essentials, and above all, keep your customers happy. It's all there to optimize your restaurant. Find out how this solution can save you time, reduce errors and boost your sales!