The blog

Too many restaurateurs are still navigating with a cash register on one side, a loyalty program on the other, a CRM tool on top, and email software for good measure.
On paper, each tool does its job. But in reality, you spend more time putting the pieces back together than managing your customer relationships: exports, re-entries, marketing actions that are complicated to implement... By grouping everything in a single tool, you simplify your day-to-day work.
Data flows, reminders are triggered automatically, and the customer experience remains seamless, from the first visit to the next.
No more Excel spreadsheets or manual imports: everything is connected, in real time.

Stand-by-stand checkouts, cash registers that don't communicate, printers in a mess... In a food court, the accumulation of equipment can quickly slow down management. In this article, we share with you concrete solutions for pooling equipment, simplifying the customer experience and keeping a clear overview of all stands. Multi-brand ordering, grouped payment, streamlined production: everything you need to lighten your infrastructure without losing efficiency. Whether you're planning to open a new store or are in the midst of a major reorganization, you'll save time, space... and clarity.

With contactless payment, cash tips are melting away. Not because customers don't want to give, but because they don't know how.
Where teams used to receive up to 20 % of the bill in tips, they now receive just 3 % on average. And yet, 85 % of French people say they leave tips in restaurants... whenever possible.
The real brake? Lack of change. 35 % don't tip for lack of change, while 71 % would like to be able to tip by card. In this article, we review the best practices for reintegrating tipping... and even increasing it!

92 % of customers expect some form of personalization when they order. And yet, most restaurants use only a small fraction of the data they collect. Frequency of visit, favorite dishes, time of visit... This information, often under-exploited, can make all the difference. By displaying the right products at the right time, some establishments have seen their average basket increase by up to 30 %. There's no need for complex tools: a well-thought-out display can be enough to smooth the experience, guide choice and boost sales. In this article, we show you how to make better use of the data you already have to make your menu more readable, more relevant... and more effective.

+10 to +30 % on the average bill: that's what restaurateurs equipped with autonomous ordering tools are seeing. There's no need to force a sale, just leave the customer alone. When they order at their own pace, without pressure or judgment, they enjoy themselves. He explores, adds an extra, completes his menu. In this article, we show you how well-configured kiosks and QR codes can transform your sales. A must-read if you're looking to sell more, without doing more.

Automation has become a key lever for franchises, whether they have 5 or 500 points of sale. Order terminals, QR codes, automatic stock management... These tools are no longer reserved for large groups. 88 % of franchisees already use digital solutions, and 77 % report a positive impact on their business. But for automation to be effective, it needs to be well chosen and implemented. In this article, discover the best solutions, the mistakes to avoid, and the essential steps to make your network's digital transition a success.

Big parties are good for the bottom line... but can be a bit chaotic to manage in a rush. Orders taken in several instalments, dishes sent out out of sequence, bills impossible to divide... What if all this was (finally) made simple? With QR Code grouped ordering and split payment, there's no need to go back and forth and make endless calculations. Everyone orders and pays on their own, service runs more smoothly, and customers leave delighted. Find out how to optimize group management and turn every large gathering into a profitable opportunity.

The restaurant customer experience is evolving at high speed, driven by innovations that are transforming the way people order, pay and interact with establishments. QR codes, ordering terminals, interactive menus, gamified loyalty... What was still futuristic 10 years ago is now unavoidable. And this is just the beginning.
What solutions are already making a difference? And what trends will take hold in the years to come? We take a look at the innovations that are shaping the foodservice industry today and (already!) tomorrow.

Managing a franchise network means striking the right balance between franchisee autonomy and brand consistency. Tracking sales, managing orders, building loyalty, making payments... Without the right tools, management can quickly become a headache, especially in the early stages of development.
What tools can facilitate coordination without restricting franchisees? How can we structure the network while simplifying the day-to-day life of each individual? In this article, we review the digital solutions that are essential for optimizing multi-site management, improving operational efficiency and ensuring smooth growth, without making the model rigid.

Self-ordering or traditional ordering: which option really meets customer expectations in 2025? Some want a waiter on hand to advise them, while others prefer to place their order in a matter of seconds via a kiosk or QR Code. For restaurateurs, the challenge is to find the right balance between digitalization and customer experience. Less waiting, fewer errors, greater efficiency: self-ordering is the way forward, but is it right for every establishment? Advantages, limitations, impact on profitability... We take a look at the best strategies for optimizing your service and meeting customer expectations.

Waiting for a table, waiting to order, waiting for the bill... Criticisms of waiting times are among the most frequent on Google and TripAdvisor. Too long, too vague, too frustrating: poorly-paced service has a direct impact on the customer experience and restaurant profitability. The good news is that there are practical solutions for streamlining service and reducing waiting times without sacrificing quality. Slot booking, digital order-taking, instant payment, automatic notifications... these are just some of the tools available to speed up service without giving the impression of rushing customers.

QR Code or Eftpos terminal, what's the best choice for your restaurant? While payment terminals remain a classic and reassuring solution, the QR Code is emerging as a modern, fast and practical alternative. But preference aside, what's the impact on your costs, customer experience and front-of-house efficiency? We review the advantages and constraints of each option: installation costs, speed of payment, service management... The aim: to help you choose the solution best suited to your establishment and your customers. Discover the full comparison and optimize your payment strategy.