Customer reviews
Boost your reputation with customer reviews: ask for a rating after each order, and turn positive feedback into public reviews on Google.
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customer reviews: boost your online reputation
Visit customer reviews are an essential lever for boosting your restaurant's reputation. Here's how to make the most of them:
- Ask for advice after each order Thanks to the app, your customers can give a rating from 1 to 5.
- An intelligent process :
- 👍 If the rating is excellent: the customer is redirected to your Google listing to publish a public review and boost your visibility.
- 👎 If the rating is lower: a personalized message (email or SMS) is sent to gather constructive feedback and show that their opinion counts.
This system enables you not only to attract new customers through positive reviews, but also to retain those who have encountered problems. Every feedback is an opportunity for improvement and growth!