{"id":9941,"date":"2025-02-28T06:00:00","date_gmt":"2025-02-28T06:00:00","guid":{"rendered":"https:\/\/obypay.com\/?p=9941"},"modified":"2025-02-27T10:41:54","modified_gmt":"2025-02-27T10:41:54","slug":"bornes-commandes-impact-comportement-achats","status":"publish","type":"post","link":"https:\/\/obypay.com\/en\/blog\/ordering-kiosks-terminals-impact-purchasing-behavior\/","title":{"rendered":"\u00a0The impact of order terminals on customer behavior: key facts and figures"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9941\" class=\"elementor elementor-9941\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-078bb13 e-flex e-con-boxed e-con e-parent\" data-id=\"078bb13\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed6b6ec elementor-widget elementor-widget-article_body\" data-id=\"ed6b6ec\" data-element_type=\"widget\" data-widget_type=\"article_body.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<article data-theme=\"light\" class=\"oby-article-body theme-cream1\">\n\t<div class=\"wrapper\">\n\n\t\t<div class=\"mb4\">\n\t\t\t<ol itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\" class=\"oby-breadcrumbs\">\n\t\t\t<li itemprop=\"itemListElement\" itemtype=\"https:\/\/schema.org\/ListItem\" itemscope>\n\t\t\t<meta itemprop=\"position\" content=\"1\"\/>\n\t\t\t<a \n\t\t\t\titemscope\titemprop=\"item\" \n\t\t\t\titemtype=\"https:\/\/schema.org\/WebPage\" \n\t\t\t\titemid=\"https:\/\/obypay.com\/en\/case-studies\/\" \n\t\t\t\thref=\"https:\/\/obypay.com\/en\/case-studies\/\" \n\t\t\t\tclass=\"x-small-txt  font-medium\"\n\t\t\t>\n\t\t\t\t<span itemprop=\"name\">Success Stories<\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t\t<li itemprop=\"itemListElement\" itemtype=\"https:\/\/schema.org\/ListItem\" itemscope>\n\t\t\t<meta itemprop=\"position\" content=\"2\"\/>\n\t\t\t<a \n\t\t\t\titemscope\titemprop=\"item\" \n\t\t\t\titemtype=\"https:\/\/schema.org\/WebPage\" \n\t\t\t\titemid=\"\" \n\t\t\t\thref=\"\" \n\t\t\t\tclass=\"x-small-txt font-regular x-orange\"\n\t\t\t>\n\t\t\t\t<span itemprop=\"name\"><\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t<\/ol>\n\n\t\t<\/div>\n\t\t<div class=\"oby-article-body__tags mb4\">\n\t\t\t\t\t<\/div>\n\t\t<h1 class=\"mb2 mt4 t2 uppercase font-bold mb3\"><\/h1>\n\t\t\t\t\n\n\t\t\t\t\t<div class=\"img-rsp mb4\">\n\t<\/div>\n\n\t\t\n\t\t<div class=\"oby-article-body__grid grid-flex\">\n\t\t\t<div class=\"grid-flex__item md3 lg3\">\n\t\t\t\t<div class=\"oby-article-body__aside\">\n\t\t\t\t\t<div class=\"oby-summary mb5\">\n\n\t\t\t\t\t\t<span class=\"block uppercase font-bold mb2 txt obvi\">\n\t\t\t\t\t\t\tContents\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-1\" class=\"x-small-txt font-regular i-120 block active\">\n\t\t\t\t\t\t\t\t\t\t01. Less social pressure: the emotional and inclusive dimension\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-2\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\t02. Lack of moral judgment: the psychology of food choice\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-3\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\t03. A greater sense of control: autonomy and transparency\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-4\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\t04. The impact of visuals and layout on purchasing decisions: why it's a key lever?\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-5\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\t05. Strategic suggestions to maximize sales\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-6\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\t06. An optimized customer experience, from order to service\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-7\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tA solution that benefits customers and restaurateurs alike\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<span class=\"block uppercase font-bold mb2 txt obvi\">\n\t\t\t\t\t\tShare this article\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<div class=\"oby-article-body__socials\">\n\t\t\t\t\t\t<button onclick=\"copyLink(this)\" data-link=\"\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M20.9999 7.66008V8.00008C21.0007 9.06616 20.576 10.0885 19.8199 10.84L16.9999 13.67C16.4738 14.1911 15.6261 14.1911 15.1 13.67L15 13.56C14.8094 13.3656 14.8094 13.0544 15 12.86L18.4399 9.42006C18.807 9.03938 19.0083 8.52883 18.9999 8.00008V7.66008C19.0003 7.12705 18.788 6.61589 18.4099 6.2401L17.7599 5.59011C17.3841 5.21207 16.873 4.99969 16.3399 5.00011H15.9999C15.4669 4.99969 14.9558 5.21207 14.58 5.59011L11.14 9.00007C10.9456 9.19064 10.6344 9.19064 10.44 9.00007L10.33 8.89007C9.8089 8.36394 9.8089 7.51623 10.33 6.99009L13.16 4.15012C13.9165 3.40505 14.9382 2.99133 15.9999 3.00014H16.3399C17.4011 2.9993 18.4191 3.42018 19.1699 4.17012L19.8299 4.83012C20.5798 5.5809 21.0007 6.59891 20.9999 7.66008ZM8.64993 13.94L13.9399 8.65008C14.0338 8.55543 14.1616 8.50218 14.2949 8.50218C14.4282 8.50218 14.556 8.55543 14.6499 8.65008L15.3499 9.35007C15.4445 9.44395 15.4978 9.57175 15.4978 9.70507C15.4978 9.83839 15.4445 9.96618 15.3499 10.0601L10.0599 15.35C9.96604 15.4447 9.83824 15.4979 9.70492 15.4979C9.57161 15.4979 9.44381 15.4447 9.34993 15.35L8.64993 14.65C8.55528 14.5561 8.50204 14.4283 8.50204 14.295C8.50204 14.1617 8.55528 14.0339 8.64993 13.94ZM13.5599 15C13.3655 14.8094 13.0543 14.8094 12.8599 15L9.42993 18.41C9.0517 18.7905 8.53645 19.003 7.99995 18.9999H7.65995C7.12691 19.0004 6.61576 18.788 6.23997 18.41L5.58997 17.76C5.21194 17.3842 4.99956 16.873 4.99998 16.34V16C4.99956 15.4669 5.21194 14.9558 5.58997 14.58L9.00993 11.14C9.2005 10.9456 9.2005 10.6345 9.00993 10.44L8.89993 10.33C8.3738 9.80894 7.52609 9.80894 6.99996 10.33L4.17999 13.16C3.42392 13.9116 2.99916 14.9339 3 16V16.35C3.00182 17.4077 3.42249 18.4216 4.16999 19.1699L4.82998 19.8299C5.58076 20.5799 6.59878 21.0008 7.65995 20.9999H7.99995C9.05338 21.0061 10.0667 20.5964 10.8199 19.8599L13.6699 17.01C14.191 16.4838 14.191 15.6361 13.6699 15.11L13.5599 15Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 3H19C20.1046 3 21 3.89543 21 5V19C21 20.1046 20.1046 21 19 21H5C3.89543 21 3 20.1046 3 19V5C3 3.89543 3.89543 3 5 3ZM8 18C8.27614 18 8.5 17.7761 8.5 17.5V10.5C8.5 10.2239 8.27614 10 8 10H6.5C6.22386 10 6 10.2239 6 10.5V17.5C6 17.7761 6.22386 18 6.5 18H8ZM7.25 9C6.42157 9 5.75 8.32843 5.75 7.5C5.75 6.67157 6.42157 6 7.25 6C8.07843 6 8.75 6.67157 8.75 7.5C8.75 8.32843 8.07843 9 7.25 9ZM17.5 18C17.7761 18 18 17.7761 18 17.5V12.9C18.0325 11.3108 16.8576 9.95452 15.28 9.76C14.177 9.65925 13.1083 10.1744 12.5 11.1V10.5C12.5 10.2239 12.2761 10 12 10H10.5C10.2239 10 10 10.2239 10 10.5V17.5C10 17.7761 10.2239 18 10.5 18H12C12.2761 18 12.5 17.7761 12.5 17.5V13.75C12.5 12.9216 13.1716 12.25 14 12.25C14.8284 12.25 15.5 12.9216 15.5 13.75V17.5C15.5 17.7761 15.7239 18 16 18H17.5Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/twitter.com\/intent\/tweet?url=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M20.9727 6.7174C20.5083 7.33692 19.9469 7.87733 19.3102 8.31776C19.3102 8.47959 19.3102 8.64142 19.3102 8.81225C19.3153 11.7511 18.1414 14.5691 16.0517 16.6345C13.9619 18.6999 11.1311 19.8399 8.19393 19.7989C6.49587 19.8046 4.81955 19.4169 3.2963 18.6661C3.21416 18.6302 3.16119 18.549 3.1615 18.4593V18.3604C3.1615 18.2313 3.26611 18.1267 3.39515 18.1267C5.0643 18.0716 6.6739 17.4929 7.99622 16.4724C6.48541 16.4419 5.12607 15.5469 4.50048 14.1707C4.46889 14.0956 4.47872 14.0093 4.52645 13.9432C4.57417 13.8771 4.65288 13.8407 4.73413 13.8471C5.1933 13.8932 5.65706 13.8505 6.10008 13.7212C4.43227 13.375 3.17909 11.9904 2.99974 10.2957C2.99337 10.2144 3.0298 10.1357 3.09588 10.0879C3.16195 10.0402 3.24812 10.0303 3.32326 10.062C3.77082 10.2595 4.25397 10.3635 4.74312 10.3676C3.28172 9.40846 2.65049 7.58405 3.20643 5.92622C3.26382 5.76513 3.40169 5.64612 3.56938 5.61294C3.73706 5.57975 3.90984 5.63728 4.0242 5.76439C5.99627 7.86325 8.70592 9.11396 11.5818 9.25279C11.5082 8.95885 11.472 8.65676 11.474 8.35372C11.5009 6.76472 12.4841 5.34921 13.9633 4.76987C15.4424 4.19054 17.1248 4.56203 18.2229 5.71044C18.9713 5.56785 19.6949 5.31645 20.3706 4.96421C20.4201 4.93331 20.4829 4.93331 20.5324 4.96421C20.5633 5.01373 20.5633 5.07652 20.5324 5.12604C20.2051 5.87552 19.6522 6.50412 18.9508 6.92419C19.565 6.85296 20.1684 6.70807 20.7481 6.49264C20.7969 6.45942 20.861 6.45942 20.9098 6.49264C20.9507 6.51134 20.9813 6.54711 20.9934 6.59042C21.0055 6.63373 20.9979 6.68018 20.9727 6.7174Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M16.5 6H13.5C12.9477 6 12.5 6.44772 12.5 7V10H16.5C16.6137 9.99748 16.7216 10.0504 16.7892 10.1419C16.8568 10.2334 16.8758 10.352 16.84 10.46L16.1 12.66C16.0318 12.8619 15.8431 12.9984 15.63 13H12.5V20.5C12.5 20.7761 12.2761 21 12 21H9.5C9.22386 21 9 20.7761 9 20.5V13H7.5C7.22386 13 7 12.7761 7 12.5V10.5C7 10.2239 7.22386 10 7.5 10H9V7C9 4.79086 10.7909 3 13 3H16.5C16.7761 3 17 3.22386 17 3.5V5.5C17 5.77614 16.7761 6 16.5 6Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script>;(function () {\n  window.copyLink = function (element) {\n    navigator.clipboard.writeText(element.dataset.link)\n  }\n})()\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"article-body\" class=\"grid-flex__item md9 lg9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Ordering at a fast-food restaurant used to be an immutable ritual: <\/span><b>a queue, a quick exchange with an employee, an often hasty choice, an order noted on the fly, then payment.<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">And then, <\/span><a href=\"https:\/\/obypay.com\/en\/order-and-payment\/restaurant-ordering-kiosk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">control terminals<\/span><\/a><span style=\"font-weight: 400;\"> have arrived. At first, they were seen as a simple time-saver, <\/span><b>in fact, they have profoundly transformed the way customers choose, order and consume.<\/b><\/p><p class=\"small-txt font-regular\"><b>Less social pressure, more spontaneity, a different perception of prices and options...<\/b><span style=\"font-weight: 400;\"> Switching to a digital interface is not just a question of speed or convenience:<\/span><b> it has a direct influence on buying behavior and on decisions taken at the time.<\/b><\/p><p class=\"small-txt font-regular\"><b>Why do customers order differently from a kiosk?<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u279c Because they <\/span><b>no longer fear the gaze of others<\/b><span style=\"font-weight: 400;\"> and dare to take on more extras.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u279c Because they <\/span><b>are more easily guided<\/b><span style=\"font-weight: 400;\"> by automated suggestions.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u279c Because they <\/span><b>take their time to compare<\/b><span style=\"font-weight: 400;\">They can adjust and personalize their order without feeling rushed.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u279c Because <\/span><b>visuals and animations influence their choices<\/b><span style=\"font-weight: 400;\">sometimes more than a server can handle.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">And for restaurateurs, <\/span><b>these changes are not insignificant:<\/b><span style=\"font-weight: 400;\"> a customer who buys differently also means <\/span><b>an average shopping basket that is evolving, additional sales that are better promoted and a service that is adapting to new expectations.<br><br><\/b><span style=\"font-weight: 400;\">This guide analyses <\/span><b>how kiosks are changing behavior, what psychological biases come into play, and how these developments directly impact the customer experience and restaurant profitability.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-1\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\t01. Less social pressure: the emotional and inclusive dimension\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Ordering from an employee means following a structured process that imposes a rhythm and a social framework. For some customers, it's harmless. For others, it's a source of stress.<\/span><\/p><p class=\"small-txt font-regular\"><b>Why?<br><\/b><b><br><\/b><b>\u279c The queue imposes a rhythm:<\/b><span style=\"font-weight: 400;\"> Waiting, the pressure of customers behind you and the waiter waiting for an answer all speed up the decision-making process. The result: rushed and sometimes frustrating choices.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Interacting with an employee requires social effort:<\/b><span style=\"font-weight: 400;\"> responding quickly, speaking loudly enough in a noisy environment, rephrasing a request if you don't understand it... all these elements can be uncomfortable.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Hesitations are visible and felt as awkward :<\/b><span style=\"font-weight: 400;\"> A customer who takes a long time to make a choice at the checkout may feel judged, whereas on a kiosk, he can compare options without external pressure.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-2\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t Take your time, without blocking the queue \n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Nobody likes to be rushed when placing an order.<\/b><span style=\"font-weight: 400;\"> However, in the checkout, <\/span><b>waiting puts indirect pressure on customers<\/b><span style=\"font-weight: 400;\"> Those who hesitate feel obliged to accelerate, at the risk of regretting their choice or forgetting something.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">With a terminal, <\/span><b>the pace adapts to the customer, not the other way around<\/b><span style=\"font-weight: 400;\"> :<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u2714 He can compare options without stress.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u2714 Modify or adjust his choice as much as he likes.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u2714 Not having to respond immediately to a waiting employee.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-3\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tA more inclusive and comfortable route\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Not only do kiosks make ordering easier for everyone, they also play a key role in accessibility:<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 An asset for customers who prefer to avoid social interaction: <\/b><span style=\"font-weight: 400;\">anxiety, introversion or a simple preference for autonomy... Whatever the reason, a terminal avoids an exchange that may be perceived as useless or burdensome.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 A solution for people who are deaf or hard of hearing : <\/b><span style=\"font-weight: 400;\">no need to explain your order verbally, everything is done via the interface.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Convenience for foreign customers:<\/b><span style=\"font-weight: 400;\"> they can select their language and avoid the communication barrier.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Help for neuroatypical people:<\/b><span style=\"font-weight: 400;\"> certain profiles (ASD, ADHD) can be sensitive to unexpected events and social interactions. A kiosk enables them to order in a more predictable, less stressful environment.<\/span><\/p><p class=\"small-txt font-regular\"><b>The number to remember : <\/b><a href=\"https:\/\/www.lundimatin.fr\/bornes-commande-revolution-magasin\" target=\"_blank\" rel=\"noopener\"><b>78 % of consumers<\/b><\/a><b> want more in-store digital solutions,<\/b><span style=\"font-weight: 400;\"> proof that this autonomy is sought well beyond individual cases.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-4\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\t02. Lack of moral judgment: the psychology of food choice\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">The way others look at us influences our behavior, even unconsciously. At the checkout, a customer can adapt his choice according to the person he is talking to and the situation.<\/span><\/p><p class=\"small-txt font-regular\"><b>How does it translate?<\/b><b><br><\/b><b>\u279c Extras are often avoided: <\/b><span style=\"font-weight: 400;\">customers may hesitate to add cheese or bacon if they fear being perceived as \"too greedy\".<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c The default menu size is :<\/b><span style=\"font-weight: 400;\"> he doesn't ask for a larger portion, for fear of a surprised look from the employee.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Choices are more reasoned: <\/b><span style=\"font-weight: 400;\">some people prefer a dish perceived as more \"acceptable\" rather than the one they really want.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">On a milestone, this social pressure disappears:<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 The customer chooses without outside influence :<\/b><span style=\"font-weight: 400;\"> he orders what he wants, without having to make a request or justify his choice.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 He dares to personalize further:<\/b><span style=\"font-weight: 400;\"> it's easier for him to add supplements or modify his dish to suit his mood.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 The impact is direct on sales:<\/b><span style=\"font-weight: 400;\"> studies show that purchases of extras (cheese, bacon, sauces) <\/span><a href=\"https:\/\/medium.com\/nos-premiers-pas-dans-lux\/etude-de-march%C3%A9-sur-les-bornes-de-commandes-dans-la-restauration-db859de50afc\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">increase of 14 % on one terminal<\/span><\/a><span style=\"font-weight: 400;\">simply because the customer feels freer.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\"A customer hesitates between a normal portion and an XL version. At the checkout, he takes the former without thinking too much. On a kiosk, a visual suggestion offers him a supplement for a few cents more. Without fear of judgment, he chooses the more generous option.\"\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Practical example<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Result:<\/b><span style=\"font-weight: 400;\"> fewer psychological barriers, more spontaneous purchases and a higher average shopping basket.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-5\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\t03. A greater sense of control: autonomy and transparency\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Ordering at the checkout involves delegating part of the process to an employee. It's the employee who notes down choices, applies promotions and finalizes the order. The customer, on the other hand, has to trust the waiter to get it right.<\/span><\/p><p class=\"small-txt font-regular\"><b>The limits of this approach : <\/b><b><br><\/b><b>\u279c A lack of immediate visibility:<\/b><span style=\"font-weight: 400;\"> At the checkout, it's not always clear to customers what options are available, what surcharges are possible, or what prices are detailed.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Employee dependency:<\/b><span style=\"font-weight: 400;\"> if he forgets a request or makes a mistake, you have to repeat the whole order.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Difficulty modifying an order in progress:<\/b><span style=\"font-weight: 400;\"> once validated by the server, any correction becomes more complicated.<\/span><\/p><p class=\"small-txt font-regular\"><b>On a kiosk, the customer takes control of the entire process:<\/b><\/p><p class=\"small-txt font-regular\"><b>\u2714 Real-time verification:<\/b><span style=\"font-weight: 400;\"> he sees each choice displayed immediately and can adjust it before paying.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Easy customization :<\/b><span style=\"font-weight: 400;\"> adding, deleting or modifying an element requires no extra effort.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Total price transparency:<\/b><span style=\"font-weight: 400;\"> no surprises when you pay, all options are visible and detailed.<\/span><\/p><p class=\"small-txt font-regular\"><b>What this means in practice:<\/b><b><br><\/b><b>\u2714 Fewer ordering errors,<\/b><span style=\"font-weight: 400;\"> because everything is checked and validated directly by the customer.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Less frustration if you forget,<\/b><span style=\"font-weight: 400;\"> since every addition is visible before payment.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 A better perception of the service, <\/b><span style=\"font-weight: 400;\">with a smoother, more controlled route.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\"With a kiosk, customers feel they have more control over their purchase. He chooses, adjusts and validates without depending on an intermediary. For restaurateurs, it's a guarantee of more precise, better-structured orders.\"\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Things to remember<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-6\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\t04. The impact of visuals and layout on purchasing decisions: why it's a key lever?\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Order kiosks don't just replace order-taking at the checkout. <\/span><b>They actively influence purchasing decisions,<\/b><span style=\"font-weight: 400;\"> and their effectiveness depends to a large extent on the way products are presented. <\/span><b>Good interface design can literally boost sales.<\/b><\/p><p class=\"small-txt font-regular\"><b>Why?<\/b><b><br><\/b><span style=\"font-weight: 400;\">The eye is naturally attracted to certain visual elements, and our brain processes the images. <\/span><b>60,000 times faster<\/b><span style=\"font-weight: 400;\"> than text. By optimizing the display on a kiosk, <\/span><b>we can guide the customer's choice, reduce hesitation and maximize the average shopping basket.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-7\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t Element hierarchy: structuring the display to influence choices\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">On a well-optimized terminal, not everything has the same importance on the screen. Some products are highlighted more strategically than others, and this is no accident.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Best-sellers and profitable products appear first :<\/b><span style=\"font-weight: 400;\"> the most popular options (or those most profitable for the restaurant) are often placed at the top of the screen or displayed with larger visuals.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Menus and formulas are favored: <\/b><span style=\"font-weight: 400;\">Instead of only displaying individual products, the kiosk highlights combinations that are more advantageous for the customer... and more profitable for the store.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\"Today, thanks to the Obypay solution, we make 50% of the bar's sales on tablets. We've seen an increase in the average basket per customer of over 30%.\"\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Julien<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Factory Bowling Manager<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-8\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tThe effect of visuals and animations on decision-making\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>A text menu VS an illustrated menu: which do you prefer?<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Catering is a sector where<\/span><b> visual appeal plays a decisive role. <\/b><span style=\"font-weight: 400;\">On a kiosk, a product accompanied by an appetizing image <\/span><b>is much more likely to be ordered<\/b><span style=\"font-weight: 400;\"> than a text-only product.<\/span><\/p><p class=\"small-txt font-regular\"><b>How can we maximize this impact?<\/b><b><br><\/b><b>\u2714 High-quality images:<\/b><span style=\"font-weight: 400;\"> well framed, bright, with a neutral background that highlights the product without distraction.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Visual consistency:<\/b><span style=\"font-weight: 400;\"> each product must be presented in a uniform way to ensure a harmonious interface.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Photos of \"real\" dishes rather than generic visuals: <\/b><span style=\"font-weight: 400;\">customers want to see what they're going to receive, not an overly idealized version.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">A study conducted by Tillster revealed that customers were <\/span><b>30 % more likely to order a product when it was accompanied by an image on an order terminal.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-9\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t Using animations and dynamic effects to trigger sales\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">A static bollard and an attention-grabbing bollard with <\/span><b>light entertainment<\/b><span style=\"font-weight: 400;\"> and well-placed transition effects... it's not the same efficiency.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Promotions that appear at the right time :<\/b><span style=\"font-weight: 400;\"> just before checkout, a special offer or extra suggestion subtly appears \u279c the customer is more likely to accept.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Progressive suggestions :<\/b><span style=\"font-weight: 400;\"> instead of throwing out all the options at once, the kiosk displays them as you go along (e.g., after choosing the main course, it suggests a supplement or dessert).<\/span><span style=\"font-weight: 400;\"><br><br><\/span><\/p><p class=\"small-txt font-regular\"><b>Example:<\/b><b><br><\/b><span style=\"font-weight: 400;\">A customer places an order on a kiosk and selects a pizza.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Case 1, classic interface<\/b><span style=\"font-weight: 400;\"> It goes straight to the next step.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Case 2, optimized interface<\/b><span style=\"font-weight: 400;\"> An animation highlights the \"Add a drink for \u20ac1.50 more\" offer, with a dynamic visual and colorful presentation.<\/span><\/p><p class=\"small-txt font-regular\"><b>The result?<\/b><span style=\"font-weight: 400;\"> A much higher probability of adding the drink.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-10\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\t05. Strategic suggestions to maximize sales\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">A kiosk guides purchasing decisions by suggesting complementary options at the right time. Unlike an employee, it never forgets to suggest a supplement or dessert, and it does so seamlessly, without forcing the hand.<\/span><\/p><p class=\"small-txt font-regular\"><b>Why does it work?<br><\/b><b><br><\/b><b>\u2714 A progressive, well-placed display:<\/b><span style=\"font-weight: 400;\"> Instead of overwhelming the customer with all the options right from the start, the kiosk offers extras along the way, when the customer is most receptive.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 A clear, motivating message without pressure: <\/b><span style=\"font-weight: 400;\">\"Add cheese for +1 \u20ac\", \"Switch to the menu for +2 \u20ac\". \u2192 a simple presentation, with an engaging visual, that turns hesitation into action.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Automatic and systematic highlighting :<\/b><span style=\"font-weight: 400;\"> each order benefits from the same level of optimization, without depending on an employee who might forget a suggestion.<\/span><\/p><p class=\"small-txt font-regular\"><b>Impact on consumption:<br><\/b><b><br><\/b><b>\u279c Extras are better accepted: <\/b><span style=\"font-weight: 400;\">a customer at a kiosk is more likely to add a supplement or dessert than at a checkout, simply because the suggestion is well placed and without human interaction.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Promotions are used more :<\/b><span style=\"font-weight: 400;\"> an offer displayed in real time is more effective than an oral promotion that may be misunderstood or ignored.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-11\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tIntelligent personalization to encourage purchases\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Unlike a fixed printed menu, a kiosk adapts in real time to the customer's choices.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">This level of personalization creates a more engaging experience and naturally increases upselling.<\/span><\/p><p class=\"small-txt font-regular\"><b>How does it work?<\/b><b><br><\/b><b>\u2714 Dynamic recommendations :<\/b><span style=\"font-weight: 400;\"> a customer chooses a burger? The kiosk highlights a portion of fries on the side. If he chooses a pizza, the kiosk suggests a dessert.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Targeted offers according to context : <\/b><span style=\"font-weight: 400;\">if a product is on special offer, it is strategically displayed before the order is validated.<\/span><span style=\"font-weight: 400;\"><br><br><\/span><\/p><p class=\"small-txt font-regular\"><b>Impact on the customer experience:<\/b><b><br><\/b><span style=\"font-weight: 400;\">\u2714 Smoother, more intuitive control.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">\u2714 Less hesitation, as choices are simplified and better presented.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">\u2714 A feeling of personalized experience, even without human contact.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-12\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tDirect leverage for restaurant profitability\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Kiosks don't replace human contact, but they do improve sales performance by systematically applying sales optimization strategies.<\/span><\/p><p class=\"small-txt font-regular\"><b>What's in it for the restaurateur?<\/b><b><br><\/b><b>\u2714 An average basket on the rise<\/b><span style=\"font-weight: 400;\"> with better-integrated suggestions and promotions.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Optimized management of offers and promotions, <\/b><span style=\"font-weight: 400;\">strategically displayed rather than staff-dependent.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 A higher acceptance rate for extras, <\/b><span style=\"font-weight: 400;\">because customers make their decisions without social pressure.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Automated sales techniques<\/b><span style=\"font-weight: 400;\"> which ensures a constant level of sales performance.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">A well-configured terminal is more than just a control tool. It's a strategic lever that <\/span><b>transforms the customer experience, drives purchasing decisions and directly boosts restaurant profitability.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-rsp oby-post-img\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes.jpg\" alt=\"The photo shows a man placing an order on a touch terminal in a fast-food restaurant.\" loading=\"lazy\" sizes=\"(max-width: 768px) 100vw,(max-width: 1312px) 75vw, 700px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-300x225.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-768x576.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-16x12.jpg 16w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-760x570.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-480x360.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-320x240.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-160x120.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes-80x60.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 75%\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-13\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\t06. An optimized customer experience, from order to service\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">The impact of order terminals doesn't end when the customer selects his meal. They transform the entire experience, reducing friction points and streamlining every step of the way, from entering the restaurant to serving the dish.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-14\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tA seamless journey: reducing stress at every stage\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">The customer experience begins long before the order is taken. If a restaurant gives the impression of being disorganized - too long a queue, laborious payment, slow service - the customer is frustrated even before he has tasted his dish.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">This creates stress and undermines satisfaction:<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c A never-ending queue:<\/b><span style=\"font-weight: 400;\"> 57 % of customers give up if they have to wait too long.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Checkout too slow:<\/b><span style=\"font-weight: 400;\"> the customer is subjected to the pace of the service, which can feel like a waste of time.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u279c Ordering errors:<\/b><span style=\"font-weight: 400;\"> Incorrect order-taking at the checkout leads to complaints and trips back and forth to the kitchen.<\/span><\/p><p class=\"small-txt font-regular\"><b>A terminal makes everything run more smoothly:<\/b><b><br><\/b><b>\u2714 The customer places his order as soon as he is ready,<\/b><span style=\"font-weight: 400;\"> without waiting for an employee to become available.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 The route is simplified:<\/b><span style=\"font-weight: 400;\"> from product selection to payment, every step is optimized to be intuitive and fast.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 He gets his dish back faster,<\/b><span style=\"font-weight: 400;\"> with no risk of error or unpleasant surprise.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-15\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tA more efficient restaurant, even in busy periods\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Stress in the foodservice industry isn't just a customer issue. It also has an impact on the teams, who have to cope with peaks in traffic without losing efficiency.<\/span><\/p><p class=\"small-txt font-regular\"><b>How do bollards relieve service pressure?<\/b><b><br><\/b><b>\u2714 Fewer orders taken at the checkout :<\/b><span style=\"font-weight: 400;\"> teams can concentrate on preparation and service.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 A better distribution of flows :<\/b><span style=\"font-weight: 400;\"> orders arrive more evenly in the kitchen, rather than accumulating in a sudden rush.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Fewer errors, fewer complaints:<\/b><span style=\"font-weight: 400;\"> every ticket is clear, with no risk of misunderstanding.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\"The customer experience is different from that of a traditional restaurant. Customers can order what they want at any time. [...] For us, what has changed in terms of organization is that it's difficult to recruit in the hotel-restaurant sector. So this has enabled us to hire runners with no experience, without needing to recruit experienced rangemasters.\"\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Mathieu<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Manager, Palmito Biarritz<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Impact on internal organization :<\/b><\/p><p class=\"small-txt font-regular\"><b>\u2714 Easier recruitment,<\/b><span style=\"font-weight: 400;\"> with less qualified but equally effective positions.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 A better-paced service,<\/b><span style=\"font-weight: 400;\"> to avoid bottlenecks in the kitchen.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Less stress for employees,<\/b><span style=\"font-weight: 400;\"> that focus on quality rather than queue management.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-16\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t A key driver of customer loyalty\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Consumer expectations have evolved. They are looking for a seamless experience, with no loss of time, while maintaining a high level of service. A well-configured kiosk responds exactly to this need.<\/span><\/p><p class=\"small-txt font-regular\"><b>Key figures:<\/b><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#10140; <\/span><a href=\"https:\/\/medium.com\/nos-premiers-pas-dans-lux\/etude-de-march%C3%A9-sur-les-bornes-de-commandes-dans-la-restauration-db859de50afc\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">60 % customers<\/span><\/a><span style=\"font-weight: 400;\"> declare that they would go more often to an establishment offering kiosks.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#10140; <\/span><a href=\"https:\/\/www.lundimatin.fr\/bornes-commande-revolution-magasin\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">78 % of consumers<\/span><\/a><span style=\"font-weight: 400;\"> want more in-store digital solutions.<\/span><\/p><p class=\"small-txt font-regular\"><b>What's in it for the restaurateur?<\/b><b><br><\/b><b>\u2714 A higher retention rate : <\/b><span style=\"font-weight: 400;\">a satisfied customer naturally comes back.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Better flow management : <\/b><span style=\"font-weight: 400;\">less waiting, more orders collected.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 A modern, efficient image:<\/b><span style=\"font-weight: 400;\"> a bollard conveys the image of an organized, innovative establishment.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">By integrating a kiosk, a restaurant can also :<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Suggest <\/b><a href=\"https:\/\/obypay.com\/en\/loyalty\/loyalty-program-restaurant\/\" target=\"_blank\" rel=\"noopener\"><b>a digital loyalty program<\/b><\/a><span style=\"font-weight: 400;\"> which integrates directly into the interface.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Offering <\/b><a href=\"https:\/\/obypay.com\/en\/loyalty\/restaurant-marketing-campaigns\/\" target=\"_blank\" rel=\"noopener\"><b>personalized promotions<\/b><\/a><b>, <\/b><span style=\"font-weight: 400;\">according to customer habits.<\/span><span style=\"font-weight: 400;\"><br><\/span><b>\u2714 Generate <\/b><a href=\"https:\/\/obypay.com\/en\/loyalty\/restaurant-customer-database\/\" target=\"_blank\" rel=\"noopener\"><b>valuable statistics<\/b><\/a> <span style=\"font-weight: 400;\">on consumer choices and preferences.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-rsp oby-post-img\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood.jpg\" alt=\"\" loading=\"lazy\" sizes=\"(max-width: 768px) 100vw,(max-width: 1312px) 75vw, 700px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-300x225.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-768x576.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-16x12.jpg 16w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-760x570.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-480x360.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-320x240.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-160x120.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/obypay_commande_bornes_fastfood-80x60.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 75%\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-17\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tA solution that benefits customers and restaurateurs alike\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">By eliminating irritants in the customer journey, facilitating service management and optimizing restaurant profitability, <\/span><b>terminals become a real strategic lever<\/b><span style=\"font-weight: 400;\">which transforms both <\/span><b>customer experience and operational efficiency.<\/b><\/p><p class=\"small-txt font-regular\"><b>How about optimizing your order flow?<\/b><b><br><\/b><a href=\"https:\/\/obypay.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Our team is there for you<\/span><\/a><span style=\"font-weight: 400;\"> to integrate terminals adapted to your operations and profitability objectives.<\/span><\/p><p class=\"small-txt font-regular\"><b>Read also:&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; <\/span><a href=\"https:\/\/obypay.com\/en\/blog\/obypay-solution-ordering-kiosk-restaurant\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Everything you need to know about Obypay order terminals<\/span><\/a><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; <\/span><a href=\"https:\/\/obypay.com\/en\/blog\/restaurant-essential-functions-control-terminal\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">10 essential control terminal features<\/span><\/a><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; <\/span><a href=\"https:\/\/obypay.com\/en\/blog\/why-mistrust-low-cost-ordering-kiosks\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Why be wary of low-cost control terminals?<\/span><\/a><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/article>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-751b726 elementor-widget elementor-widget-call_to_action\" data-id=\"751b726\" data-element_type=\"widget\" data-widget_type=\"call_to_action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<section class=\"theme-cream1 relative\">\n\t<div class=\"wrapper\">\n\t\t<div data-animate data-animation=\"fade-in-up\" class=\"obi-cta-block\">\n\n\t\t\t<div class=\"obi-cta-block__content\">\n\t\t\t\t<h2 class=\"mt3 t2 center uppercase font-bold\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tThe future belongs to those who\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1 font-wide-semibold\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tintegrate control terminals\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 53 61\" fill=\"none\">\n\t<path d=\"M19.5745 19.0959C19.3483 18.8252 18.9603 18.7564 18.6548 18.9328C18.3493 19.1091 18.2149 19.4796 18.3361 19.8108L23.1677 33.0081C23.4038 33.6531 23.2099 34.377 22.6828 34.8176L11.9 43.8309C11.6293 44.0572 11.5605 44.4452 11.7369 44.7507C11.9133 45.0561 12.2837 45.1906 12.6149 45.0693L25.8122 40.2378C26.4572 40.0016 27.1811 40.1956 27.6217 40.7226L36.6351 51.5055C36.8613 51.7761 37.2493 51.8449 37.5548 51.6686C37.8603 51.4922 37.9947 51.1217 37.8734 50.7905L33.0419 37.5933C32.8057 36.9482 32.9997 36.2243 33.5268 35.7838L44.3096 26.7704C44.5802 26.5442 44.649 26.1561 44.4727 25.8507C44.2963 25.5452 43.9259 25.4108 43.5946 25.532L30.3974 30.3636C29.7523 30.5997 29.0284 30.4058 28.5879 29.8787L19.5745 19.0959Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n\t<path d=\"M31.0694 4.12106C30.8432 3.85043 30.4552 3.78163 30.1497 3.958C29.8442 4.13436 29.7098 4.50482 29.8311 4.83604L32.0465 10.8874C32.2474 11.4362 32.0824 12.052 31.634 12.4268L26.6897 16.5597C26.4191 16.786 26.3503 17.174 26.5266 17.4795C26.703 17.7849 27.0735 17.9194 27.4047 17.7981L33.456 15.5827C34.0048 15.3818 34.6207 15.5468 34.9955 15.9952L39.1284 20.9395C39.3546 21.2101 39.7426 21.2789 40.0481 21.1025C40.3536 20.9262 40.488 20.5557 40.3668 20.2245L38.1513 14.1731C37.9504 13.6244 38.1154 13.0085 38.5638 12.6337L43.5081 8.5008C43.7787 8.27458 43.8475 7.88654 43.6712 7.58107C43.4948 7.2756 43.1244 7.14116 42.7931 7.26242L36.7418 9.47783C36.193 9.67874 35.5772 9.51373 35.2024 9.06535L31.0694 4.12106Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n\t<path d=\"M6.01809 11.2218C5.79187 10.9512 5.40383 10.8824 5.09836 11.0587C4.79289 11.2351 4.65845 11.6056 4.77971 11.9368L6.30279 16.097C6.40802 16.3845 6.32159 16.7071 6.08673 16.9034L2.68758 19.7447C2.41695 19.9709 2.34815 20.359 2.52452 20.6645C2.70088 20.9699 3.07133 21.1044 3.40256 20.9831L7.56281 19.46C7.85026 19.3548 8.17283 19.4412 8.36915 19.6761L11.2105 23.0752C11.4367 23.3459 11.8248 23.4147 12.1302 23.2383C12.4357 23.0619 12.5701 22.6915 12.4489 22.3603L10.9258 18.2C10.8206 17.9126 10.907 17.59 11.1419 17.3937L14.541 14.5523C14.8116 14.3261 14.8804 13.9381 14.7041 13.6326C14.5277 13.3271 14.1573 13.1927 13.826 13.3139L9.66578 14.837C9.37833 14.9423 9.05575 14.8558 8.85943 14.621L6.01809 11.2218Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t(especially at our side)\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"obi-cta-block__cta\">\n\t\t\t\t\t<a href=\"https:\/\/obypay.com\/en\/contact\/\" class=\"btn btn--solid-white\">\n\tGet more info\n<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784fbe4 elementor-widget elementor-widget-separator\" data-id=\"784fbe4\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream1\" class=\"obi-separator\" style=\"--top: var(--x-cream1);--bottom: var(--x-cream1);--size: 1\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e73d41 elementor-widget elementor-widget-separator\" data-id=\"2e73d41\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream2\" class=\"obi-separator\" style=\"--top: var(--x-cream1);--bottom: var(--x-cream2);--size: 1\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c6361e elementor-widget elementor-widget-resource_grid\" data-id=\"6c6361e\" data-element_type=\"widget\" data-widget_type=\"resource_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section data-theme=\"cream2\" class=\"obi-rg theme-cream2 relative\">\n\t<div class=\"wrapper\">\n\t\t<div class=\"obi-rg-header mb3 mbmd6\">\n\t\t\t<h2 class=\"obi-rg__title mt3 t2 uppercase font-bold\">our other articles<\/h2>\n\t\t\t\t\t\t\t<div class=\"obi-rg__cta\">\n\t\t\t\t\t<a href=\"https:\/\/obypay.com\/en\/blog\/\" class=\"btn btn--orange\">\n\tall resources\n<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"grid-slider grid-wrapper hide-sb\">\n\t\t\t<div class=\"grid-flex\">\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-scaled.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-300x200.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-1024x683.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-768x512.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-1536x1024.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-2048x1365.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-1920x1280.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-1440x960.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-1200x800.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-760x507.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-480x320.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-320x213.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-160x107.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/09\/OBYPAYxLORD_5387_Borne_Mockup-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.6796875%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/how-to-take-orders\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Which order-taking system should you choose for your restaurant?<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Order taking is one of the pillars of restaurant management. Choosing the right order-taking system is...<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide.png\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-300x169.png 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-1024x576.png 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-768x432.png 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-18x10.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-760x428.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-480x270.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-320x180.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-160x90.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-80x45.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 56.25%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/self-ordering-kiosks-fast-food\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Guide: everything you need to know about ordering kiosks for fast-food outlets<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Are you in the fast-food business and want to find out more about the benefits of ordering kiosks? Look no further than this guide! <\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration.png\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration.png 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-300x169.png 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-1024x576.png 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-768x432.png 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-1536x864.png 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-18x10.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-1440x810.png 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-1200x675.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-760x428.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-480x270.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-320x180.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-160x90.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/Avenir-de-la-restauration-80x45.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 56.25%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/the-future-of-restaurant-with-technology\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">The future of foodservice: how is technology transforming the customer experience?<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Explore how technology is revolutionizing the foodservice industry, improving both operational efficiency and the customer experience.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-scaled.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-300x200.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-1024x683.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-768x512.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-1536x1024.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-2048x1365.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-1920x1280.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-1440x960.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-1200x800.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-760x507.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-480x320.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-320x213.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-160x107.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/01\/OBYPAYxLORD_4418_QRCode-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.640625%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/ordering-kiosk-terminal-digital-qr-code-3-reasons-adopt-them\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Kiosks and QR codes: 3 reasons to adopt them in your establishment<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>If you had to choose just two tools to revolutionize your restaurant, they'd be ordering kiosks and QR codes. Why are they so essential? Because they boost the average basket, streamline the customer experience and optimize day-to-day management. Find out what restaurateurs who have already chosen these solutions have to say, and see for yourself the concrete results. Ready to transform your business? Here are the 3 key benefits that will make all the difference.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-300x225.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-768x576.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-16x12.jpg 16w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-760x570.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-480x360.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-320x240.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-160x120.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2025\/02\/fil_attente_obypay_solutions-80x60.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 75%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/restaurant-reduce-customer-waiting-time\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">How can you reduce waiting times and improve the customer experience?<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Waiting for a table, waiting to order, waiting for the bill... Criticisms of waiting times are among the most frequent on Google and TripAdvisor. Too long, too vague, too frustrating: poorly-paced service has a direct impact on the customer experience and restaurant profitability. The good news is that there are practical solutions for streamlining service and reducing waiting times without sacrificing quality. Slot booking, digital order-taking, instant payment, automatic notifications... these are just some of the tools available to speed up service without giving the impression of rushing customers.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0dda4 elementor-widget elementor-widget-separator\" data-id=\"2f0dda4\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream2\" class=\"obi-separator\" style=\"--top: var(--x-cream2);--bottom: var(--x-cream2);--size: 2\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Why does a customer add more extras at a kiosk than at the checkout? How does the interface direct their choices without them realizing it? Using psychology, UX and figures, we decipher the mechanisms that boost the average basket and transform the customer experience.  <\/p>","protected":false},"author":11,"featured_media":9943,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","rank_math_lock_modified_date":false,"footnotes":""},"categories":[19],"tags":[],"post_solution":[38,56],"post_sector":[50,60,52,54,42,55,43,61,44],"class_list":["post-9941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","post_solution-borne-de-commande","post_solution-solutions-digitales","post_sector-bar-pub-cafe","post_sector-bowling","post_sector-complexe-de-loisirs","post_sector-dark-kitchen","post_sector-fast-food","post_sector-food-court","post_sector-franchise","post_sector-karaoke","post_sector-solutions-digitales-restauration"],"acf":[],"_links":{"self":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/9941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/comments?post=9941"}],"version-history":[{"count":0,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/9941\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/media\/9943"}],"wp:attachment":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/media?parent=9941"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/categories?post=9941"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/tags?post=9941"},{"taxonomy":"post_solution","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/post_solution?post=9941"},{"taxonomy":"post_sector","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/post_sector?post=9941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}