{"id":7166,"date":"2024-08-02T07:00:00","date_gmt":"2024-08-02T07:00:00","guid":{"rendered":"https:\/\/obypay.com\/?p=7166"},"modified":"2024-08-09T15:25:23","modified_gmt":"2024-08-09T15:25:23","slug":"acheter-avis-google-mauvaise-idee","status":"publish","type":"post","link":"https:\/\/obypay.com\/en\/blog\/buying-google-reviews-risks-consequences\/","title":{"rendered":"Buying Google reviews: a good idea? (Spoiler: no)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7166\" class=\"elementor elementor-7166\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-078bb13 e-flex e-con-boxed e-con e-parent\" data-id=\"078bb13\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed6b6ec elementor-widget elementor-widget-article_body\" data-id=\"ed6b6ec\" data-element_type=\"widget\" data-widget_type=\"article_body.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<article data-theme=\"light\" class=\"oby-article-body theme-cream1\">\n\t<div class=\"wrapper\">\n\n\t\t<div class=\"mb4\">\n\t\t\t<ol itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\" class=\"oby-breadcrumbs\">\n\t\t\t<li itemprop=\"itemListElement\" itemtype=\"https:\/\/schema.org\/ListItem\" itemscope>\n\t\t\t<meta itemprop=\"position\" content=\"1\"\/>\n\t\t\t<a \n\t\t\t\titemscope\titemprop=\"item\" \n\t\t\t\titemtype=\"https:\/\/schema.org\/WebPage\" \n\t\t\t\titemid=\"https:\/\/obypay.com\/en\/case-studies\/\" \n\t\t\t\thref=\"https:\/\/obypay.com\/en\/case-studies\/\" \n\t\t\t\tclass=\"x-small-txt  font-medium\"\n\t\t\t>\n\t\t\t\t<span itemprop=\"name\">Success Stories<\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t\t<li itemprop=\"itemListElement\" itemtype=\"https:\/\/schema.org\/ListItem\" itemscope>\n\t\t\t<meta itemprop=\"position\" content=\"2\"\/>\n\t\t\t<a \n\t\t\t\titemscope\titemprop=\"item\" \n\t\t\t\titemtype=\"https:\/\/schema.org\/WebPage\" \n\t\t\t\titemid=\"\" \n\t\t\t\thref=\"\" \n\t\t\t\tclass=\"x-small-txt font-regular x-orange\"\n\t\t\t>\n\t\t\t\t<span itemprop=\"name\"><\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t<\/ol>\n\n\t\t<\/div>\n\t\t<div class=\"oby-article-body__tags mb4\">\n\t\t\t\t\t<\/div>\n\t\t<h1 class=\"mb2 mt4 t2 uppercase font-bold mb3\"><\/h1>\n\t\t\t\t\n\n\t\t\t\t\t<div class=\"img-rsp mb4\">\n\t<\/div>\n\n\t\t\n\t\t<div class=\"oby-article-body__grid grid-flex\">\n\t\t\t<div class=\"grid-flex__item md3 lg3\">\n\t\t\t\t<div class=\"oby-article-body__aside\">\n\t\t\t\t\t<div class=\"oby-summary mb5\">\n\n\t\t\t\t\t\t<span class=\"block uppercase font-bold mb2 txt obvi\">\n\t\t\t\t\t\t\tContents\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-1\" class=\"x-small-txt font-regular i-120 block active\">\n\t\t\t\t\t\t\t\t\t\tThe importance of Google reviews for your business\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-2\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tBuying fake Google reviews: what impact can it have on your business?\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-3\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tWhat are the ethical (and legal!) alternatives for improving your reputation?\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-4\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tDon't give in to the temptation of fake reviews\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<span class=\"block uppercase font-bold mb2 txt obvi\">\n\t\t\t\t\t\tShare 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4.83012C20.5798 5.5809 21.0007 6.59891 20.9999 7.66008ZM8.64993 13.94L13.9399 8.65008C14.0338 8.55543 14.1616 8.50218 14.2949 8.50218C14.4282 8.50218 14.556 8.55543 14.6499 8.65008L15.3499 9.35007C15.4445 9.44395 15.4978 9.57175 15.4978 9.70507C15.4978 9.83839 15.4445 9.96618 15.3499 10.0601L10.0599 15.35C9.96604 15.4447 9.83824 15.4979 9.70492 15.4979C9.57161 15.4979 9.44381 15.4447 9.34993 15.35L8.64993 14.65C8.55528 14.5561 8.50204 14.4283 8.50204 14.295C8.50204 14.1617 8.55528 14.0339 8.64993 13.94ZM13.5599 15C13.3655 14.8094 13.0543 14.8094 12.8599 15L9.42993 18.41C9.0517 18.7905 8.53645 19.003 7.99995 18.9999H7.65995C7.12691 19.0004 6.61576 18.788 6.23997 18.41L5.58997 17.76C5.21194 17.3842 4.99956 16.873 4.99998 16.34V16C4.99956 15.4669 5.21194 14.9558 5.58997 14.58L9.00993 11.14C9.2005 10.9456 9.2005 10.6345 9.00993 10.44L8.89993 10.33C8.3738 9.80894 7.52609 9.80894 6.99996 10.33L4.17999 13.16C3.42392 13.9116 2.99916 14.9339 3 16V16.35C3.00182 17.4077 3.42249 18.4216 4.16999 19.1699L4.82998 19.8299C5.58076 20.5799 6.59878 21.0008 7.65995 20.9999H7.99995C9.05338 21.0061 10.0667 20.5964 10.8199 19.8599L13.6699 17.01C14.191 16.4838 14.191 15.6361 13.6699 15.11L13.5599 15Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5 3H19C20.1046 3 21 3.89543 21 5V19C21 20.1046 20.1046 21 19 21H5C3.89543 21 3 20.1046 3 19V5C3 3.89543 3.89543 3 5 3ZM8 18C8.27614 18 8.5 17.7761 8.5 17.5V10.5C8.5 10.2239 8.27614 10 8 10H6.5C6.22386 10 6 10.2239 6 10.5V17.5C6 17.7761 6.22386 18 6.5 18H8ZM7.25 9C6.42157 9 5.75 8.32843 5.75 7.5C5.75 6.67157 6.42157 6 7.25 6C8.07843 6 8.75 6.67157 8.75 7.5C8.75 8.32843 8.07843 9 7.25 9ZM17.5 18C17.7761 18 18 17.7761 18 17.5V12.9C18.0325 11.3108 16.8576 9.95452 15.28 9.76C14.177 9.65925 13.1083 10.1744 12.5 11.1V10.5C12.5 10.2239 12.2761 10 12 10H10.5C10.2239 10 10 10.2239 10 10.5V17.5C10 17.7761 10.2239 18 10.5 18H12C12.2761 18 12.5 17.7761 12.5 17.5V13.75C12.5 12.9216 13.1716 12.25 14 12.25C14.8284 12.25 15.5 12.9216 15.5 13.75V17.5C15.5 17.7761 15.7239 18 16 18H17.5Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/twitter.com\/intent\/tweet?url=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M20.9727 6.7174C20.5083 7.33692 19.9469 7.87733 19.3102 8.31776C19.3102 8.47959 19.3102 8.64142 19.3102 8.81225C19.3153 11.7511 18.1414 14.5691 16.0517 16.6345C13.9619 18.6999 11.1311 19.8399 8.19393 19.7989C6.49587 19.8046 4.81955 19.4169 3.2963 18.6661C3.21416 18.6302 3.16119 18.549 3.1615 18.4593V18.3604C3.1615 18.2313 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20.1684 6.70807 20.7481 6.49264C20.7969 6.45942 20.861 6.45942 20.9098 6.49264C20.9507 6.51134 20.9813 6.54711 20.9934 6.59042C21.0055 6.63373 20.9979 6.68018 20.9727 6.7174Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M16.5 6H13.5C12.9477 6 12.5 6.44772 12.5 7V10H16.5C16.6137 9.99748 16.7216 10.0504 16.7892 10.1419C16.8568 10.2334 16.8758 10.352 16.84 10.46L16.1 12.66C16.0318 12.8619 15.8431 12.9984 15.63 13H12.5V20.5C12.5 20.7761 12.2761 21 12 21H9.5C9.22386 21 9 20.7761 9 20.5V13H7.5C7.22386 13 7 12.7761 7 12.5V10.5C7 10.2239 7.22386 10 7.5 10H9V7C9 4.79086 10.7909 3 13 3H16.5C16.7761 3 17 3.22386 17 3.5V5.5C17 5.77614 16.7761 6 16.5 6Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script>;(function () {\n  window.copyLink = function (element) {\n    navigator.clipboard.writeText(element.dataset.link)\n  }\n})()\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"article-body\" class=\"grid-flex__item md9 lg9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Buying fake Google reviews is not a good idea. No need to drag out the suspense.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u2192 Expensive<\/span><br><span style=\"font-weight: 400;\">\u2192 It's illegal<\/span><br><span style=\"font-weight: 400;\">\u2192 It's dangerous for your reputation (and not just online, also with your customers).&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Make no mistake: it shows.&nbsp;&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><b>Consequences, sanctions and, above all, ethical alternatives<\/b><span style=\"font-weight: 400;\"> ... We tell you everything, so that in 2024, we stop the scams!<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-1\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tThe importance of Google reviews for your business\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Google reviews play an important role in the reputation and success of your business. They are often the first point of contact between you and your potential customers.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Positive reviews have several beneficial impacts on your business:&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Improving local SEO: ranking in search results<\/b><\/p><p class=\"small-txt font-regular\"><b>\u2714 Increase your e-reputation: visibility of your point of sale<\/b><\/p><p class=\"small-txt font-regular\"><b>\u2714 Strengthening customer confidence : <\/b><a href=\"https:\/\/www.partoo.co\/fr\/blog\/etude-consommateur-comportement-avis-internet\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">70% of Internet users look at online reviews before visiting an establishment.<\/span><\/a><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">On the contrary, <\/span><b>negative opinions<\/b><span style=\"font-weight: 400;\"> deter potential customers and damage your credibility.<\/span><\/p><p class=\"small-txt font-regular\"><b>Knowing this, we may be tempted to take the path <\/b><b>(who seems to!)<\/b><b> the shortest way to get lots of positive reviews in a very short time.&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">In 5 minutes, 3 clicks and a credit card number later, you've got 10 rave reviews appearing like magic. <\/span><b>But beware, this is just an illusion of success.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-2\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tBuying fake Google reviews: what impact can it have on your business?\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-3\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tFinancial risks\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Buying Google reviews is an investment at a loss. Not only do you have to spend a considerable amount of money to obtain these false testimonials, but you also risk heavy penalties if Google discovers the deception. As you can imagine, Google doesn't like to be messed with.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">The cost of buying fake reviews can vary, but is often high, especially if you're looking to buy reviews in large quantities to create the illusion of a solid reputation. <\/span><b>This money could be much better invested in actually improving your products or services.<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Google uses sophisticated algorithms to detect fraudulent reviews. If your company is caught red-handed, you risk severe penalties.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><b>What penalties can Google expect?&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u2192 Deleting fraudulent notices (<\/span><span style=\"font-weight: 400;\">money spent for nothing<\/span><span style=\"font-weight: 400;\">)<\/span><br><span style=\"font-weight: 400;\">\u2192 A decrease in your ranking in search results (<\/span><span style=\"font-weight: 400;\">and we've told you how important the ranking is<\/span><span style=\"font-weight: 400;\">)<\/span><br><span style=\"font-weight: 400;\">\u2192 Even a complete ban on using Google My Business (<\/span><span style=\"font-weight: 400;\">No need to tell you that it's not great<\/span><span style=\"font-weight: 400;\">)<\/span><\/p><p class=\"small-txt font-regular\"><b>So trust us, these penalties will have a much greater financial impact than the initial cost of the false reviews.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-4\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tLegal consequences\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">If you think, at this stage, that Google isn't very funny, wait until you read what the French regulations have to say about it (<\/span><span style=\"font-weight: 400;\">Ouch<\/span><span style=\"font-weight: 400;\">). <\/span><b>Buying fake reviews is not only against Google's policies, it's also against the law.&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">In France, the law is very clear on misleading commercial practices. <\/span><a href=\"https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000032227301\/#:~:text=Une%20pratique%20commerciale%20est%20d%C3%A9loyale,bien%20ou%20d&#039;un%20service.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Article L121-1 of the French Consumer Code<\/span><\/a><span style=\"font-weight: 400;\"> stipulates that <\/span><b>publishing false notices is illegal.<\/b><\/p><p class=\"small-txt font-regular\"><b>What sanctions to expect from the <\/b><a href=\"https:\/\/www.economie.gouv.fr\/dgccrf\/comment-la-dgccrf-enquete-sur-les-faux-avis\" target=\"_blank\" rel=\"noopener\"><b>DGCCRF<\/b><\/a><b> ?&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">\u2192 fines of up to 300,000 euros<\/span><br><span style=\"font-weight: 400;\">\u2192 a prison sentence of up to 2 years for the individuals responsible (<\/span><span style=\"font-weight: 400;\">Expensive to pay for a review saying the terrace is nice, isn't it?<\/span><span style=\"font-weight: 400;\">)<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-5\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tLoss of credibility\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Nothing tarnishes a reputation more than insincerity.<\/b><span style=\"font-weight: 400;\"> Customers are increasingly savvy and know how to recognize authentic reviews.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">They are able to spot fake reviews because of their generic tone, suspicious frequency or lack of concrete details.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Your credibility takes an irreparable hit, and regaining customer trust can be a difficult, if not impossible, task. <\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-6\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tWhat are the ethical (and legal!) alternatives for improving your reputation?\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Instead of risking your reputation and incurring penalties by buying Google reviews, <\/span><b>we offer you 3 detailed, costed strategies for optimizing your online reviews:<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-7\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tOffering quality service\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Yes, we're just stating the obvious.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">But it never hurts to remember: the basis of any good reputation is the quality of your service. <\/span><b>By offering an exceptional customer experience, you encourage your satisfied customers to leave positive, authentic reviews.<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">And we're not the only ones to say so; a survey conducted by <\/span><a href=\"https:\/\/www.pwc.fr\/fr\/espace-presse\/communiques-de-presse\/2022\/mars\/consommation-protection-des-donnees-marque-de-confiance.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">PwC<\/span><\/a> <span style=\"font-weight: 400;\">revealed that 73% of consumers say that the experience they have with a product or service determines their loyalty, and encourages them to share their positive experiences.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">But beware: while quality of service is indeed the basis, it's not enough if you want to get a lot of reviews. <\/span><b>You have to be proactive in collecting opinions.&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Naturally, there are a number of tips we can share with you to ensure quality service.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">By way of example, we're thinking first and foremost of qualified, well-trained staff, but also of all the moments when your customers interact with you during the purchasing process.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Make sure every customer touchpoint is optimized to deliver the best possible experience.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">This includes intuitive user interfaces such as <\/span><a href=\"https:\/\/obypay.com\/en\/order-and-payment\/restaurant-ordering-kiosk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">control terminals<\/span><\/a><span style=\"font-weight: 400;\">We also provide a fast response to customer requests, and efficient after-sales service.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">By investing in staff training and using intuitive digital solutions to improve customer interaction, <\/span><b>you can turn every experience into an opportunity for positive feedback.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-8\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tAsk your customers for their opinions\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">What if, to get advice, all you had to do was ask for it?<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Asking your customers directly to leave a review is a simple but underestimated approach.<\/span><b> Customers are ready to share their experiences, they just need a little nudge to do so.<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">To start with, you can take a few minutes to chat with your customers. When a customer is satisfied with their experience, ask them directly if they would be willing to leave a review; <\/span><a href=\"https:\/\/www.partoo.co\/fr\/blog\/etude-consommateur-comportement-avis-internet\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">46% of customers think that soliciting a salesperson is an effective way of collecting reviews<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">In practice, relying solely on oral requests is not enough if your aim is to significantly increase the volume of notices.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><b>Why? <\/b><span style=\"font-weight: 400;\">Customers can easily forget to do this once they've left the establishment, or even not know how to proceed.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><b>To maximize your chances,<\/b><span style=\"font-weight: 400;\"> we recommend that you combine this oral request with more practical collection methods, such as the<\/span><a href=\"https:\/\/obypay.com\/en\/loyalty\/customer-reviews\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">emailing<\/span><\/a><span style=\"font-weight: 400;\"> or the use of <\/span><a href=\"https:\/\/obypay.com\/en\/order-and-payment\/table-payment-feature\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">QR codes<\/span><\/a><span style=\"font-weight: 400;\">. These tools give customers direct access to the Google review page, simplifying the process. And don't worry, these customer review mailings are 100% automated. So you can concentrate on what you do best, without worrying about it. We'll tell you all about it right after!<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-rsp oby-post-img\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-scaled.jpg\" alt=\"In a caf\u00e9, a waitress smiles and prepares an order behind the counter.\" loading=\"lazy\" sizes=\"(max-width: 768px) 100vw,(max-width: 1312px) 75vw, 700px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-300x200.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-1024x683.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-768x512.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-1536x1024.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-2048x1365.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-1920x1280.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-1440x960.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-1200x800.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-760x507.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-480x320.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-320x213.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-160x107.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/07\/serveuse-cafe-restauration-obypay-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.6796875%\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-9\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t Facilitating the notification process\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-10\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tUse QR Codes\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">QR codes are a simple, inexpensive and effective way of encouraging your customers to leave a review.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Ease of use: <\/b>l<span style=\"font-weight: 400;\">QR Codes simplify the review submission process. By scanning a QR Code, customers are taken directly to your Google review page. This eliminates the extra steps that might discourage customers from leaving a review.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Strategic placement<\/b><span style=\"font-weight: 400;\"> QR Codes: place QR Codes in visible locations, such as tables, menus, or even on receipts. You maximize the chances that your customers will use this simple method to leave a review.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Measurable impact : <\/b><span style=\"font-weight: 400;\">Companies that use QR Codes to solicit reviews generally see an increase in online reviews from 20% to 30%.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-11\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tAutomate e-mail notification requests\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><a href=\"https:\/\/obypay.com\/en\/loyalty\/customer-reviews\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Automation<\/span><\/a><span style=\"font-weight: 400;\"> is the most effective way to gather feedback after a customer visit:<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Personalized emails<\/b><span style=\"font-weight: 400;\"> Send personalized thank-you emails shortly after the visit. Include a direct link to your Google My Business page to simplify the review submission process. Visit <\/span><a href=\"https:\/\/obypay.com\/en\/loyalty\/restaurant-marketing-campaigns\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">personalized emails<\/span><\/a><span style=\"font-weight: 400;\"> have a response rate up to 50% higher than generic emails.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Ideal dispatch time<\/b><span style=\"font-weight: 400;\"> according to a study by <\/span><a href=\"https:\/\/blog.hubspot.fr\/marketing\/taux-d-ouverture\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">HubSpot<\/span><\/a><span style=\"font-weight: 400;\">emails sent between 4 and 24 hours after purchase have a higher 30% open rate. <\/span><b>This captures fresh impressions and encourages positive reviews.<\/b><\/p><p class=\"small-txt font-regular\"><b>\u2714 Automation efficiency<\/b><span style=\"font-weight: 400;\"> Companies that automate their notification requests by email see an average increase of 25% in online notifications. <\/span><b>Automation simplifies the process for customers and ensures regular feedback.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\"With the Obypay solution, you can effectively manage customer reviews.\n\nFor 4 or 5 star reviews: customers are automatically redirected to Google to share their rating and positive experience.\n\nFor 1-3 star reviews: a message automatically appears, asking for details of the problem encountered, showing that the feedback is taken very seriously.\n\nThis method ensures appropriate management of reviews, optimizing responses according to customer satisfaction levels.\"\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">A little bonus for optimizing your Google My Business pages<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-12\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tAutomate SMS notification requests\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Like email, SMS is a powerful tool for collecting customer feedback.<\/b><span style=\"font-weight: 400;\"> By automating SMS notification requests, you can reach your customers where they are most responsive: on their phones.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Short, targeted messages :<\/b><span style=\"font-weight: 400;\"> SMS is perfect for sending concise, direct messages. For example, a simple \"Thank you for your visit! Share your opinion here <\/span><span style=\"font-weight: 400;\">[link]<\/span><span style=\"font-weight: 400;\">\"may suffice. <\/span><b>Short messages have a read rate of 98%,<\/b><span style=\"font-weight: 400;\"> much higher than emails.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Strategic timing:<\/b><span style=\"font-weight: 400;\"> Ideally, SMS messages should be sent between 30 minutes and an hour after customer interaction. This time frame allows you to capture impressions on the fly, when customers are still engaged and clearly remember their experience. A study by <\/span><a href=\"https:\/\/www.mobilesquared.co.uk\/free-data\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Mobilesquared<\/span><\/a><span style=\"font-weight: 400;\"> reveals that <\/span><b>90% of SMS messages are read within 3 minutes of receipt<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Automation &amp; integration :<\/b><span style=\"font-weight: 400;\"> as for e-mails, with <\/span><a href=\"https:\/\/obypay.com\/en\/loyalty\/restaurant-marketing-campaigns\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the right tool<\/span><\/a><span style=\"font-weight: 400;\">SMS automation becomes child's play: program the sending of personalized messages and integrate them into your <\/span><a href=\"https:\/\/obypay.com\/en\/loyalty\/restaurant-customer-database\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">customer management system<\/span><\/a><span style=\"font-weight: 400;\">. Thanks to advanced functionalities, you can track responses and manage requests for advice efficiently and systematically.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">However, it's important to note that sending SMS messages can incur additional costs, especially when compared with other solutions such as email. Each message sent costs a few cents, which can add up quickly if you have a large volume of customers. <\/span><b>It is therefore essential to consider these expenses in your overall budget, to avoid unpleasant surprises.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-13\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\tAbove all, don't stop there: respond to the notices!\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Responding to reviews is crucial to maintaining and enhancing your reputation. Don't stop at simply collecting reviews; make sure you proactively review and respond to them.<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Customer commitment : <\/b><span style=\"font-weight: 400;\">Responding to reviews shows that you care about your customers' feedback and their experience.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Conflict resolution : <\/b><span style=\"font-weight: 400;\">Responding professionally and empathetically to negative reviews can turn a bad experience into an opportunity to demonstrate your problem-solving skills. It's a great way to encourage an unhappy customer to try again, and prove to potential customers that you're committed to customer satisfaction. Know that <\/span><a href=\"https:\/\/www.partoo.co\/fr\/blog\/etude-consommateur-comportement-avis-internet\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">93% of Internet users say they consult owners' responses to negative reviews<\/span><\/a><span style=\"font-weight: 400;\"> !<\/span><\/p><p class=\"small-txt font-regular\"><b>\u2714 Continuous improvement : <\/b><span style=\"font-weight: 400;\">use feedback to identify areas for improvement in your establishment. By showing that you take reviews on board and make improvements based on this feedback, you demonstrate to your customers that their opinion counts and that you are committed to offering them the best service.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\"Take advantage of your answers to include keywords related to your restaurant. \"Thank you for coming to our Fast-Food. We hope our unicorn powder burgers delighted your taste buds.\"\nBy working on your keywords, you help Google to understand what you offer in the way of dishes, products, services ... And to better reference you locally.\"\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Expert advice<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-14\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tDon't give in to the temptation of fake reviews\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Invest in transparent and effective methods to obtain genuine opinions and continuously improve your service.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Need a helping hand to find the solution best suited to your needs? <\/span><a href=\"https:\/\/obypay.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">We're here to help!<\/span><\/a><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/article>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-751b726 elementor-widget elementor-widget-call_to_action\" data-id=\"751b726\" data-element_type=\"widget\" data-widget_type=\"call_to_action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<section class=\"theme-cream1 relative\">\n\t<div class=\"wrapper\">\n\t\t<div data-animate data-animation=\"fade-in-up\" class=\"obi-cta-block\">\n\n\t\t\t<div class=\"obi-cta-block__content\">\n\t\t\t\t<h2 class=\"mt3 t2 center uppercase font-bold\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tThe future belongs to those who\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1 font-wide-semibold\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tcollect opinions\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 53 61\" fill=\"none\">\n\t<path d=\"M19.5745 19.0959C19.3483 18.8252 18.9603 18.7564 18.6548 18.9328C18.3493 19.1091 18.2149 19.4796 18.3361 19.8108L23.1677 33.0081C23.4038 33.6531 23.2099 34.377 22.6828 34.8176L11.9 43.8309C11.6293 44.0572 11.5605 44.4452 11.7369 44.7507C11.9133 45.0561 12.2837 45.1906 12.6149 45.0693L25.8122 40.2378C26.4572 40.0016 27.1811 40.1956 27.6217 40.7226L36.6351 51.5055C36.8613 51.7761 37.2493 51.8449 37.5548 51.6686C37.8603 51.4922 37.9947 51.1217 37.8734 50.7905L33.0419 37.5933C32.8057 36.9482 32.9997 36.2243 33.5268 35.7838L44.3096 26.7704C44.5802 26.5442 44.649 26.1561 44.4727 25.8507C44.2963 25.5452 43.9259 25.4108 43.5946 25.532L30.3974 30.3636C29.7523 30.5997 29.0284 30.4058 28.5879 29.8787L19.5745 19.0959Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n\t<path d=\"M31.0694 4.12106C30.8432 3.85043 30.4552 3.78163 30.1497 3.958C29.8442 4.13436 29.7098 4.50482 29.8311 4.83604L32.0465 10.8874C32.2474 11.4362 32.0824 12.052 31.634 12.4268L26.6897 16.5597C26.4191 16.786 26.3503 17.174 26.5266 17.4795C26.703 17.7849 27.0735 17.9194 27.4047 17.7981L33.456 15.5827C34.0048 15.3818 34.6207 15.5468 34.9955 15.9952L39.1284 20.9395C39.3546 21.2101 39.7426 21.2789 40.0481 21.1025C40.3536 20.9262 40.488 20.5557 40.3668 20.2245L38.1513 14.1731C37.9504 13.6244 38.1154 13.0085 38.5638 12.6337L43.5081 8.5008C43.7787 8.27458 43.8475 7.88654 43.6712 7.58107C43.4948 7.2756 43.1244 7.14116 42.7931 7.26242L36.7418 9.47783C36.193 9.67874 35.5772 9.51373 35.2024 9.06535L31.0694 4.12106Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n\t<path d=\"M6.01809 11.2218C5.79187 10.9512 5.40383 10.8824 5.09836 11.0587C4.79289 11.2351 4.65845 11.6056 4.77971 11.9368L6.30279 16.097C6.40802 16.3845 6.32159 16.7071 6.08673 16.9034L2.68758 19.7447C2.41695 19.9709 2.34815 20.359 2.52452 20.6645C2.70088 20.9699 3.07133 21.1044 3.40256 20.9831L7.56281 19.46C7.85026 19.3548 8.17283 19.4412 8.36915 19.6761L11.2105 23.0752C11.4367 23.3459 11.8248 23.4147 12.1302 23.2383C12.4357 23.0619 12.5701 22.6915 12.4489 22.3603L10.9258 18.2C10.8206 17.9126 10.907 17.59 11.1419 17.3937L14.541 14.5523C14.8116 14.3261 14.8804 13.9381 14.7041 13.6326C14.5277 13.3271 14.1573 13.1927 13.826 13.3139L9.66578 14.837C9.37833 14.9423 9.05575 14.8558 8.85943 14.621L6.01809 11.2218Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t(especially at our side)\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"obi-cta-block__cta\">\n\t\t\t\t\t<a href=\"https:\/\/obypay.com\/en\/contact\/\" class=\"btn btn--solid-white\">\n\tGet more info\n<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784fbe4 elementor-widget elementor-widget-separator\" data-id=\"784fbe4\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream1\" class=\"obi-separator\" style=\"--top: var(--x-cream1);--bottom: var(--x-cream1);--size: 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https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-768x432.webp 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-1536x864.png 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-18x10.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-1440x810.png 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-1200x675.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-760x428.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-480x270.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-320x180.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-160x90.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2021\/08\/visuels-Obypay-80x45.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 56.25%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/increase-restaurant-revenue-sporting-events\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Sports competitions &amp; catering: 5 strategies to boost your sales\u00a0<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Sports competitions are a real opportunity for restaurateurs: more customers, more atmosphere, but also more organization. Discover 5 concrete strategies (and a bonus!) for making the most of match nights - whether you're broadcasting matches or selling takeaways. From ordering at the table to loyalty programs, make your establishment the ultimate fan HQ.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide.png\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-300x169.png 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-1024x576.png 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-768x432.png 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-18x10.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-760x428.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-480x270.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-320x180.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-160x90.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/05\/Obypay-guide-borne-de-commande-restauration-rapide-80x45.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 56.25%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/self-ordering-kiosks-fast-food\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Guide: everything you need to know about ordering kiosks for fast-food outlets<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Are you in the fast-food business and want to find out more about the benefits of ordering kiosks? Look no further than this guide! <\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-300x173.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-1024x590.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-768x442.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-18x10.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-1200x691.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-760x438.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-480x276.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-320x184.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-160x92.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/03\/hero-home-80x46.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 57.569444444444%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/7advantages-loyalty-digital-card-restaurant\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">7 advantages of the digital loyalty card in restaurants<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Say goodbye to stampable loyalty cards! The digital loyalty card is coming into its own, and your customers won't be able to do without it. And neither will you... Here are 7 good reasons to dive in.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2.png\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2.png 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-300x169.png 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-1024x576.png 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-768x432.png 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-1536x864.png 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-18x10.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-1440x810.png 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-1200x675.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-760x428.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-480x270.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-320x180.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-160x90.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/visuels-Obypay-1-2-80x45.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 56.25%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/email-marketing-franchise-network\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">How to use email marketing for a franchise network?<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Email marketing is one of the pillars of a good digital strategy: modular and flexible, it's a powerful tool for franchise networks.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise.png\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise.png 1300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-300x169.png 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-1024x576.png 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-768x432.png 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-18x10.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-1200x675.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-760x427.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-480x270.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-320x180.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-160x90.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Digitalisation-de-franchise-80x45.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 56.230769230769%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/digital-challenges-franchise-network\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Digital challenges for franchise networks<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Discover in this guide the best practices to apply to your franchise network to make digital a growth driver.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0dda4 elementor-widget elementor-widget-separator\" data-id=\"2f0dda4\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream2\" class=\"obi-separator\" style=\"--top: var(--x-cream2);--bottom: var(--x-cream2);--size: 2\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>[Guide 2024] Do you run a bowling alley, karaoke bar or arcade? Optimize your management, increase your revenues and improve the customer experience!<\/p>","protected":false},"author":5,"featured_media":7168,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","rank_math_lock_modified_date":false,"footnotes":""},"categories":[1],"tags":[],"post_solution":[48],"post_sector":[43,44],"class_list":["post-7166","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","post_solution-avis-clients","post_sector-franchise","post_sector-solutions-digitales-restauration"],"acf":[],"_links":{"self":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/7166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/comments?post=7166"}],"version-history":[{"count":0,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/7166\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/media\/7168"}],"wp:attachment":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/media?parent=7166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/categories?post=7166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/tags?post=7166"},{"taxonomy":"post_solution","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/post_solution?post=7166"},{"taxonomy":"post_sector","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/post_sector?post=7166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}