{"id":12352,"date":"2026-04-24T08:21:58","date_gmt":"2026-04-24T08:21:58","guid":{"rendered":"https:\/\/obypay.com\/?p=12352"},"modified":"2026-04-24T08:22:00","modified_gmt":"2026-04-24T08:22:00","slug":"food-court-quand-choisir-outil-centralise","status":"publish","type":"post","link":"https:\/\/obypay.com\/en\/blog\/food-court-when-to-use-centralized-tool\/","title":{"rendered":"Food court : \u00e0 partir de quand faut-il s\u2019\u00e9quiper d\u2019un outil centralis\u00e9 ?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"12352\" class=\"elementor elementor-12352\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-078bb13 e-flex e-con-boxed e-con e-parent\" data-id=\"078bb13\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed6b6ec elementor-widget elementor-widget-article_body\" data-id=\"ed6b6ec\" data-element_type=\"widget\" data-widget_type=\"article_body.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<article data-theme=\"light\" class=\"oby-article-body theme-cream1\">\n\t<div class=\"wrapper\">\n\n\t\t<div class=\"mb4\">\n\t\t\t<ol itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\" class=\"oby-breadcrumbs\">\n\t\t\t<li itemprop=\"itemListElement\" itemtype=\"https:\/\/schema.org\/ListItem\" itemscope>\n\t\t\t<meta itemprop=\"position\" content=\"1\"\/>\n\t\t\t<a \n\t\t\t\titemscope\titemprop=\"item\" \n\t\t\t\titemtype=\"https:\/\/schema.org\/WebPage\" \n\t\t\t\titemid=\"https:\/\/obypay.com\/en\/case-studies\/\" \n\t\t\t\thref=\"https:\/\/obypay.com\/en\/case-studies\/\" \n\t\t\t\tclass=\"x-small-txt  font-medium\"\n\t\t\t>\n\t\t\t\t<span itemprop=\"name\">Success Stories<\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t\t<li itemprop=\"itemListElement\" itemtype=\"https:\/\/schema.org\/ListItem\" itemscope>\n\t\t\t<meta itemprop=\"position\" content=\"2\"\/>\n\t\t\t<a \n\t\t\t\titemscope\titemprop=\"item\" \n\t\t\t\titemtype=\"https:\/\/schema.org\/WebPage\" \n\t\t\t\titemid=\"\" \n\t\t\t\thref=\"\" \n\t\t\t\tclass=\"x-small-txt font-regular x-orange\"\n\t\t\t>\n\t\t\t\t<span itemprop=\"name\"><\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t<\/ol>\n\n\t\t<\/div>\n\t\t<div class=\"oby-article-body__tags mb4\">\n\t\t\t\t\t<\/div>\n\t\t<h1 class=\"mb2 mt4 t2 uppercase font-bold mb3\"><\/h1>\n\t\t\t\t\n\n\t\t\t\t\t<div class=\"img-rsp mb4\">\n\t<\/div>\n\n\t\t\n\t\t<div class=\"oby-article-body__grid grid-flex\">\n\t\t\t<div class=\"grid-flex__item md3 lg3\">\n\t\t\t\t<div class=\"oby-article-body__aside\">\n\t\t\t\t\t<div class=\"oby-summary mb5\">\n\n\t\t\t\t\t\t<span class=\"block uppercase font-bold mb2 txt obvi\">\n\t\t\t\t\t\t\tContents\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-1\" class=\"x-small-txt font-regular i-120 block active\">\n\t\t\t\t\t\t\t\t\t\tFood court avec stands permanents ou \u00e0 rotation r\u00e9guli\u00e8re : focus sur deux r\u00e9alit\u00e9s op\u00e9rationnelles\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-2\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tLes 3 signaux qui montrent que votre food court a atteint ses limites op\u00e9rationnelles\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-3\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tQuelles fonctionnalit\u00e9s font vraiment la diff\u00e9rence dans un food court ?\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"#article-title-4\" class=\"x-small-txt font-regular i-120 block\">\n\t\t\t\t\t\t\t\t\t\tD\u00e9couvrez comment nos clients pilotent leur activit\u00e9 avec Obypay\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<span class=\"block uppercase font-bold mb2 txt obvi\">\n\t\t\t\t\t\tShare this article\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<div 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20.9098 6.49264C20.9507 6.51134 20.9813 6.54711 20.9934 6.59042C21.0055 6.63373 20.9979 6.68018 20.9727 6.7174Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t<a target=\"_blank\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=\" noreferrer nofollow rel=\"noopener\">\n\t\t\t\t\t\t\t<svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M16.5 6H13.5C12.9477 6 12.5 6.44772 12.5 7V10H16.5C16.6137 9.99748 16.7216 10.0504 16.7892 10.1419C16.8568 10.2334 16.8758 10.352 16.84 10.46L16.1 12.66C16.0318 12.8619 15.8431 12.9984 15.63 13H12.5V20.5C12.5 20.7761 12.2761 21 12 21H9.5C9.22386 21 9 20.7761 9 20.5V13H7.5C7.22386 13 7 12.7761 7 12.5V10.5C7 10.2239 7.22386 10 7.5 10H9V7C9 4.79086 10.7909 3 13 3H16.5C16.7761 3 17 3.22386 17 3.5V5.5C17 5.77614 16.7761 6 16.5 6Z\" fill=\"#130401\"\/>\n<\/svg>\n\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script>;(function () {\n  window.copyLink = function (element) {\n    navigator.clipboard.writeText(element.dataset.link)\n  }\n})()\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"article-body\" class=\"grid-flex__item md9 lg9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Faut-il un nombre minimum de stands pour rentabiliser un outil de gestion centralis&eacute; pour son <\/b><a href=\"https:\/\/obypay.com\/en\/order-and-payment\/digital-solution-food-court\/\" target=\"_blank\" rel=\"noopener\"><b>food court<\/b><\/a><b> ?<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Quand on r&eacute;fl&eacute;chit &agrave; s&rsquo;&eacute;quiper en solutions digitales, on a tendance &agrave; raisonner en volume pour trancher : plus il y a de stands, plus l&rsquo;organisation semble difficile &agrave; g&eacute;rer, donc plus l&rsquo;investissement para&icirc;t justifi&eacute;.<\/span><\/p><p class=\"small-txt font-regular\"><b>Ce raisonnement suppose qu&rsquo;il existe un seuil clair (5, 8 ou 10 stands) &agrave; partir duquel un outil devient n&eacute;cessaire.&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">En r&eacute;alit&eacute;, ce qui&nbsp; doit peser dans la balance, c&rsquo;est ce que votre food court doit g&eacute;rer en simultan&eacute; pendant le service : les flux de commandes, leur r&eacute;partition entre les stands, les paiements ou encore la mise en avant de l&rsquo;offre.<\/span><\/p><p class=\"small-txt font-regular\"><b>C&rsquo;est aussi ce qui d&eacute;termine le type d&rsquo;outil dont vous avez besoin pour structurer votre activit&eacute;.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-1\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tFood court avec stands permanents ou \u00e0 rotation r\u00e9guli\u00e8re : focus sur deux r\u00e9alit\u00e9s op\u00e9rationnelles\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Si le nombre de stands ne suffit pas &agrave; d&eacute;cider quand s&rsquo;&eacute;quiper, c&rsquo;est parce que tous les food courts ne fonctionnent pas sur le m&ecirc;me mod&egrave;le. <\/span><b>Deux food courts avec le m&ecirc;me nombre de stands peuvent &ecirc;tre confront&eacute;s &agrave; des situations tr&egrave;s diff&eacute;rentes selon leur conception initiale.&nbsp;<\/b><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">On retrouve g&eacute;n&eacute;ralement deux grandes configurations : <\/span><b>des food courts avec des stands fixes dans la dur&eacute;e et d&rsquo;autres qui renouvellent r&eacute;guli&egrave;rement leurs concepts.<\/b><\/p><p class=\"small-txt font-regular\"><b>Dans un mod&egrave;le fixe,<\/b><span style=\"font-weight: 400;\"> les cartes &eacute;voluent, mais l&rsquo;organisation reste relativement stable.&nbsp;<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous travaillez avec des exploitants en place dans la dur&eacute;e<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous faites &eacute;voluer les cartes sans devoir tout reconfigurer &agrave; chaque changement<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous construisez des rep&egrave;res dans la gestion des flux et des commandes<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous ajustez votre organisation progressivement, sans remise &agrave; plat fr&eacute;quente<\/span><\/p><p class=\"small-txt font-regular\"><b>Dans un mod&egrave;le &eacute;volutif,<\/b><span style=\"font-weight: 400;\"> chaque nouvelle arriv&eacute;e implique d&rsquo;int&eacute;grer une carte, des produits et des pratiques diff&eacute;rentes. L&rsquo;organisation doit s&rsquo;adapter en continu.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous int&eacute;grez r&eacute;guli&egrave;rement de nouveaux exploitants<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous devez ajouter, modifier ou retirer des cartes en continu<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous vous adaptez &agrave; des pratiques diff&eacute;rentes selon les stands<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">&#10140; Vous devez garder une vision claire de l&rsquo;activit&eacute; malgr&eacute; les changements<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\u201cChez HEAT, on programme nos restaurateurs \u00e0 la semaine. On a plus de 250 restaurateurs qu\u2019on fait intervenir sur notre lieu pour la cantine de midi ou pour les \u00e9v\u00e8nements festifs du soir.\u201d\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Charles<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">HEAT catering manager<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-2\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tLes 3 signaux qui montrent que votre food court a atteint ses limites op\u00e9rationnelles\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-3\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t01. Les files d\u2019attente p\u00e9nalisent certains stands\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Un bo bun demande plus de temps de pr&eacute;paration qu&rsquo;une cr&ecirc;pe au sucre. <\/span><b>Si, quand on est du m&eacute;tier, c&rsquo;est une &eacute;vidence, vos clients, eux, se fient simplement &agrave; ce qu&rsquo;ils voient.<\/b><\/p><p class=\"small-txt font-regular\"><b>Et ce qu&rsquo;ils voient, ce sont des files d&rsquo;attente plus longues &agrave; certains stands, notamment pour la r&eacute;cup&eacute;ration.<\/b><span style=\"font-weight: 400;\"> Cette attente devient un signal n&eacute;gatif : le stand semble lent ou mal organis&eacute;. Certains clients pr&eacute;f&egrave;rent alors se tourner vers une autre offre, simplement parce qu&rsquo;elle para&icirc;t plus accessible &agrave; l&rsquo;instant T.<\/span><\/p><p class=\"small-txt font-regular\"><b>Le probl&egrave;me ne vient pas du temps de pr&eacute;paration, mais de la mani&egrave;re dont l&rsquo;attente est per&ccedil;ue et r&eacute;partie dans l&rsquo;espace.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-4\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t02. La gestion des paiements multi-stands est un casse-t\u00eate comptable\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Les encaissements sont r&eacute;partis entre plusieurs stands, ou centralis&eacute;s sans ventilation claire. &Agrave; la fin du mois, vos &eacute;quipes comptables doivent reconstituer le chiffre d&rsquo;affaires de chaque exploitant, &agrave; partir de plusieurs sources, v&eacute;rifier les montants et g&eacute;rer les &eacute;carts. <\/span><b>Chaque r&eacute;partition demande des v&eacute;rifications manuelles, avec un risque d&rsquo;erreur et un temps de traitement qui s&rsquo;allonge.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-5\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t03. Vous passez plus de temps \u00e0 coordonner qu\u2019\u00e0 piloter\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Lancer une activation th&eacute;matique comme le Veganuary, mettre en avant un produit ou adapter les menus pour une p&eacute;riode donn&eacute;e implique de passer d&rsquo;un back office &agrave; l&rsquo;autre si vous avez la main ou de contacter chaque g&eacute;rant pour faire le point sur ses offres, modifier les cartes, v&eacute;rifier les mises &agrave; jour et ajuster si besoin.<\/span><\/p><p class=\"small-txt font-regular\"><b>Ces actions mobilisent vos &eacute;quipes sur des t&acirc;ches r&eacute;p&eacute;titives au lieu de travailler sur les strat&eacute;gies de <\/b><a href=\"https:\/\/obypay.com\/en\/loyalty\/restaurant-marketing-campaigns\/\" target=\"_blank\" rel=\"noopener\"><b>communication<\/b><\/a><b> and <\/b><a href=\"https:\/\/obypay.com\/en\/loyalty\/\" target=\"_blank\" rel=\"noopener\"><b>loyalty<\/b><\/a><b>. <\/b><span style=\"font-weight: 400;\">Une partie du temps est consacr&eacute;e &agrave; v&eacute;rifier que tout est bien en place, corriger des &eacute;carts ou intervenir sur des probl&egrave;mes techniques li&eacute;s &agrave; chaque stand.<\/span><\/p><p class=\"small-txt font-regular\"><b>Ce fonctionnement finit par ralentir vos activations et limite votre capacit&eacute; &agrave; piloter l&rsquo;ensemble du food court.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-quote\">\n\t\t\t\t\t\t\t\t<blockquote class=\"mb2 font-medium txt i-100\">\n\t\t\t\t\t\t\t\t\t\u201cL\u2019automatisation nous lib\u00e8re du temps, ce qui nous permet d\u2019\u00eatre plus pr\u00e9sents aupr\u00e8s des clients, de discuter avec eux et de les fid\u00e9liser en face \u00e0 face.\u201d\n\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">Ugo<\/span>\n\t\t\t\t\t\t\t\t<span class=\"block x-small-txt font-medium\">co-fondateur de Sept Lieux<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Pris s&eacute;par&eacute;ment, ces signaux peuvent sembler g&eacute;rables. <\/b><span style=\"font-weight: 400;\">Une file d&rsquo;attente ici, un suivi des paiements plus lourd l&agrave;, une activation plus longue &agrave; d&eacute;ployer&hellip; rien d&rsquo;alarmant &agrave; premi&egrave;re vue.<\/span><\/p><p class=\"small-txt font-regular\"><b>Le r&eacute;flexe premier quand on cherche d&rsquo;o&ugrave; viennent les probl&egrave;mes, c&rsquo;est de se focaliser stand par stand. <\/b><span style=\"font-weight: 400;\">On ajuste ici, on corrige l&agrave;, en pensant r&eacute;gler le sujet &agrave; la source.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">En r&eacute;alit&eacute;, ces irritants ne viennent pas des stands eux-m&ecirc;mes. Ils traduisent un probl&egrave;me d&rsquo;organisation plus global. <\/span><b>Tant que ce n&rsquo;est pas trait&eacute; &agrave; l&rsquo;&eacute;chelle du food court, les m&ecirc;mes situations r&eacute;appara&icirc;tront avec des r&eacute;percussions lourdes &agrave; long terme.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-6\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tQuelles fonctionnalit\u00e9s font vraiment la diff\u00e9rence dans un food court ?\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-7\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t01. Une \u00e9choppe transversale pour structurer l\u2019offre de restauration\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Le client doit pouvoir parcourir l&rsquo;ensemble des stands depuis un seul point d&rsquo;entr&eacute;e : <\/span><a href=\"https:\/\/obypay.com\/en\/order-and-payment\/restaurant-ordering-kiosk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Self ordering kiosk<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/obypay.com\/en\/order-and-payment\/qr-code-menu\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">menu digital via QR Code<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p class=\"small-txt font-regular\"><b>L'<\/b><a href=\"https:\/\/obypay.com\/en\/features\/cross-stalls-food-court\/\" target=\"_blank\" rel=\"noopener\"><b>transverse stall<\/b><\/a><b> centralise ces offres dans un espace unique. <\/b><span style=\"font-weight: 400;\">L&rsquo;objectif n&rsquo;est pas seulement d&rsquo;agr&eacute;ger les offres, mais de les organiser et les valoriser. Regrouper les produits par cat&eacute;gorie (petits prix, desserts, v&eacute;g&eacute;tarien, <\/span><a href=\"https:\/\/obypay.com\/en\/blog\/restaurant-kid-friendly-family-offer\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">kid-friendly<\/span><\/a><span style=\"font-weight: 400;\">&hellip;) ou par temps fort (Nouvel An chinois, offres de No&euml;l&hellip;) permet de<\/span><b> rendre l&rsquo;ensemble coh&eacute;rent et d&rsquo;orienter les choix.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-8\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t02. La commande multi-basket pour centraliser la commande\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Une fois l&rsquo;offre structur&eacute;e, le client doit pouvoir commander en une seule fois, m&ecirc;me si sa s&eacute;lection concerne plusieurs stands.<\/span><\/p><p class=\"small-txt font-regular\"><b>Visit <\/b><a href=\"https:\/\/obypay.com\/en\/features\/multi-basket-food-service\/\" target=\"_blank\" rel=\"noopener\"><b>multi-basket<\/b><\/a><b> permet de regrouper l&rsquo;ensemble des produits dans une seule commande, depuis une borne ou un QR code.<\/b><span style=\"font-weight: 400;\"> Automatiquement, les commandes sont r&eacute;parties vers les bons stands, sans intervention.<\/span><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Vous &eacute;vitez les passages r&eacute;p&eacute;t&eacute;s en caisse et les paiements s&eacute;par&eacute;s.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-9\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t03. Des bons de retraits distincts pour organiser la r\u00e9cup\u00e9ration\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>Une commande unique ne veut pas dire un point de retrait unique.<\/b><span style=\"font-weight: 400;\"> Chaque produit reste associ&eacute; &agrave; son stand.<\/span><\/p><p class=\"small-txt font-regular\"><b>Visit <\/b><a href=\"https:\/\/obypay.com\/en\/features\/pickup-vouchers-food-service\/\" target=\"_blank\" rel=\"noopener\"><b>bons de retrait distincts<\/b><\/a><b> permettent d&rsquo;indiquer clairement o&ugrave; r&eacute;cup&eacute;rer chaque &eacute;l&eacute;ment.<\/b><span style=\"font-weight: 400;\"> Le client sait o&ugrave; aller, sans avoir &agrave; v&eacute;rifier ou demander. <\/span><b>Chaque stand traite sa partie de la commande, sans d&eacute;pendre des autres, tout en restant int&eacute;gr&eacute; dans un parcours global.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-10\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h3 class=\"uppercase font-bold mt5 t5\">\n\t\t\t\t\t\t\t\t\t04. Des notifications pour fluidifier l\u2019attente\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Plut&ocirc;t que d&rsquo;attendre devant un stand, le client est inform&eacute; lorsque sa commande est pr&ecirc;te.<\/span><\/p><p class=\"small-txt font-regular\"><b>Visit <\/b><a href=\"https:\/\/obypay.com\/en\/features\/automated-notifications-food-service\/\" target=\"_blank\" rel=\"noopener\"><b>notifications SMS ou push<\/b><\/a><b> permettent de dissocier le temps de pr&eacute;paration du temps d&rsquo;attente visible. <\/b><span style=\"font-weight: 400;\">Le client peut s&rsquo;installer, circuler ou commander ailleurs, puis revenir au bon moment pour r&eacute;cup&eacute;rer.<\/span><\/p><p class=\"small-txt font-regular\"><b>Ce fonctionnement r&eacute;duit les files au point de retrait et &eacute;vite que certains stands concentrent l&rsquo;attente, simplement parce que leurs pr&eacute;parations demandent plus de temps.<\/b><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-rsp oby-post-img\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-scaled.jpg\" alt=\"Plat \u00e0 base de ma\u00efs grill\u00e9 avec garnitures fra\u00eeches servi dans un food court\" loading=\"lazy\" sizes=\"(max-width: 768px) 100vw,(max-width: 1312px) 75vw, 700px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-300x200.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-1024x683.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-768x512.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-1536x1024.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-2048x1365.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-1920x1280.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-1440x960.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-1200x800.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-760x507.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-480x320.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-320x213.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-160x107.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/plat_streetfood_stand_foodcourt_obypay-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.6796875%\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"article-title-11\" class=\"oby-index-title mb3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h2 class=\"uppercase font-bold mt3 t3\">\n\t\t\t\t\t\t\t\t\tD\u00e9couvrez comment nos clients pilotent leur activit\u00e9 avec Obypay\n\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"oby-richtext\">\n\t\t\t\t\t\t\t\t\n<p class=\"small-txt font-regular\"><b>&#10140; Piloter un food court en rotation : <\/b><a href=\"https:\/\/obypay.com\/en\/success-stories\/heat-food-court-chooses-obypay\/\" target=\"_blank\" rel=\"noopener\"><b>le cas HEAT&nbsp;<\/b><\/a><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">HEAT s&rsquo;appuie sur Obypay pour g&eacute;rer la rotation r&eacute;guli&egrave;re de ses stands, int&eacute;grer rapidement de nouveaux exploitants et structurer l&rsquo;ensemble de ses op&eacute;rations sans repartir de z&eacute;ro &agrave; chaque changement.<\/span><\/p><p class=\"small-txt font-regular\"><b>&#10140; Int&eacute;grer la restauration dans une exp&eacute;rience multi-activit&eacute;s : <\/b><a href=\"https:\/\/obypay.com\/en\/success-stories\/le-palais-a-food-court-hybrid\/\" target=\"_blank\" rel=\"noopener\"><b>le cas du Palais Nancy&nbsp;<\/b><\/a><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Au Palais Nancy, la restauration ne fonctionne pas seule. Elle s&rsquo;int&egrave;gre &agrave; une offre plus large (loisirs, activit&eacute;s). Obypay permet de fluidifier l&rsquo;encha&icirc;nement entre ces moments et d&rsquo;assurer une exp&eacute;rience coh&eacute;rente entre restauration et activit&eacute;s.<\/span><\/p><p class=\"small-txt font-regular\"><b>&#10140; Coordonner production et service &agrave; table : <\/b><a href=\"https:\/\/obypay.com\/en\/success-stories\/multi-brand-ordering-and-payment-food-court\/\" target=\"_blank\" rel=\"noopener\"><b>le cas Palmito&nbsp;<\/b><\/a><\/p><p class=\"small-txt font-regular\"><span style=\"font-weight: 400;\">Chez Palmito, une m&ecirc;me commande peut mobiliser plusieurs p&ocirc;les de production (cuisine, bar), tout en &eacute;tant servie &agrave; table. Obypay permet de structurer ces flux et de faciliter la coordination entre production et service.<\/span><\/p><p class=\"small-txt font-regular\"><b>Pr&ecirc;t &agrave; passer d&rsquo;une gestion stand par stand &agrave; une vision globale de votre food court ?<\/b><\/p><p class=\"small-txt font-regular\"><a href=\"https:\/\/obypay.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Demandez une d&eacute;mo de la solution Food Court d&rsquo;Obypay<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/article>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-751b726 elementor-widget elementor-widget-call_to_action\" data-id=\"751b726\" data-element_type=\"widget\" data-widget_type=\"call_to_action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<section class=\"theme-cream1 relative\">\n\t<div class=\"wrapper\">\n\t\t<div data-animate data-animation=\"fade-in-up\" class=\"obi-cta-block\">\n\n\t\t\t<div class=\"obi-cta-block__content\">\n\t\t\t\t<h2 class=\"mt3 t2 center uppercase font-bold\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tThe future belongs to those who\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1 font-wide-semibold\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tstructurent leur food court\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 53 61\" fill=\"none\">\n\t<path d=\"M19.5745 19.0959C19.3483 18.8252 18.9603 18.7564 18.6548 18.9328C18.3493 19.1091 18.2149 19.4796 18.3361 19.8108L23.1677 33.0081C23.4038 33.6531 23.2099 34.377 22.6828 34.8176L11.9 43.8309C11.6293 44.0572 11.5605 44.4452 11.7369 44.7507C11.9133 45.0561 12.2837 45.1906 12.6149 45.0693L25.8122 40.2378C26.4572 40.0016 27.1811 40.1956 27.6217 40.7226L36.6351 51.5055C36.8613 51.7761 37.2493 51.8449 37.5548 51.6686C37.8603 51.4922 37.9947 51.1217 37.8734 50.7905L33.0419 37.5933C32.8057 36.9482 32.9997 36.2243 33.5268 35.7838L44.3096 26.7704C44.5802 26.5442 44.649 26.1561 44.4727 25.8507C44.2963 25.5452 43.9259 25.4108 43.5946 25.532L30.3974 30.3636C29.7523 30.5997 29.0284 30.4058 28.5879 29.8787L19.5745 19.0959Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n\t<path d=\"M31.0694 4.12106C30.8432 3.85043 30.4552 3.78163 30.1497 3.958C29.8442 4.13436 29.7098 4.50482 29.8311 4.83604L32.0465 10.8874C32.2474 11.4362 32.0824 12.052 31.634 12.4268L26.6897 16.5597C26.4191 16.786 26.3503 17.174 26.5266 17.4795C26.703 17.7849 27.0735 17.9194 27.4047 17.7981L33.456 15.5827C34.0048 15.3818 34.6207 15.5468 34.9955 15.9952L39.1284 20.9395C39.3546 21.2101 39.7426 21.2789 40.0481 21.1025C40.3536 20.9262 40.488 20.5557 40.3668 20.2245L38.1513 14.1731C37.9504 13.6244 38.1154 13.0085 38.5638 12.6337L43.5081 8.5008C43.7787 8.27458 43.8475 7.88654 43.6712 7.58107C43.4948 7.2756 43.1244 7.14116 42.7931 7.26242L36.7418 9.47783C36.193 9.67874 35.5772 9.51373 35.2024 9.06535L31.0694 4.12106Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n\t<path d=\"M6.01809 11.2218C5.79187 10.9512 5.40383 10.8824 5.09836 11.0587C4.79289 11.2351 4.65845 11.6056 4.77971 11.9368L6.30279 16.097C6.40802 16.3845 6.32159 16.7071 6.08673 16.9034L2.68758 19.7447C2.41695 19.9709 2.34815 20.359 2.52452 20.6645C2.70088 20.9699 3.07133 21.1044 3.40256 20.9831L7.56281 19.46C7.85026 19.3548 8.17283 19.4412 8.36915 19.6761L11.2105 23.0752C11.4367 23.3459 11.8248 23.4147 12.1302 23.2383C12.4357 23.0619 12.5701 22.6915 12.4489 22.3603L10.9258 18.2C10.8206 17.9126 10.907 17.59 11.1419 17.3937L14.541 14.5523C14.8116 14.3261 14.8804 13.9381 14.7041 13.6326C14.5277 13.3271 14.1573 13.1927 13.826 13.3139L9.66578 14.837C9.37833 14.9423 9.05575 14.8558 8.85943 14.621L6.01809 11.2218Z\" fill=\"white\" stroke=\"#FF6B3C\" stroke-width=\"1.45154\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block mb1\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t(especially at our side)\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"obi-cta-block__cta\">\n\t\t\t\t\t<a href=\"https:\/\/obypay.com\/en\/contact\/\" class=\"btn btn--solid-white\">\n\tGet more info\n<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784fbe4 elementor-widget elementor-widget-separator\" data-id=\"784fbe4\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream1\" class=\"obi-separator\" style=\"--top: var(--x-cream1);--bottom: var(--x-cream1);--size: 1\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e73d41 elementor-widget elementor-widget-separator\" data-id=\"2e73d41\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream2\" class=\"obi-separator\" style=\"--top: var(--x-cream1);--bottom: var(--x-cream2);--size: 1\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c6361e elementor-widget elementor-widget-resource_grid\" data-id=\"6c6361e\" data-element_type=\"widget\" data-widget_type=\"resource_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section data-theme=\"cream2\" class=\"obi-rg theme-cream2 relative\">\n\t<div class=\"wrapper\">\n\t\t<div class=\"obi-rg-header mb3 mbmd6\">\n\t\t\t<h2 class=\"obi-rg__title mt3 t2 uppercase font-bold\">our other articles<\/h2>\n\t\t\t\t\t\t\t<div class=\"obi-rg__cta\">\n\t\t\t\t\t<a href=\"https:\/\/obypay.com\/en\/blog\/\" class=\"btn btn--orange\">\n\tall resources\n<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"grid-slider grid-wrapper hide-sb\">\n\t\t\t<div class=\"grid-flex\">\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/07\/pexels-wilson-vitorino-2345976-1-scaled-1.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/07\/pexels-wilson-vitorino-2345976-1-scaled-1.jpg 1920w, 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https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/07\/pexels-wilson-vitorino-2345976-1-scaled-1-480x204.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/07\/pexels-wilson-vitorino-2345976-1-scaled-1-320x136.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/07\/pexels-wilson-vitorino-2345976-1-scaled-1-160x68.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2023\/07\/pexels-wilson-vitorino-2345976-1-scaled-1-80x34.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 42.447916666667%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/foodcourt-digital-solutions-order-payment\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Food court: the simple solution for managing multi-store orders<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>If you've ever been to a Food Court, you've probably already experienced it: when you want to order your tomato-burrata from the stand...<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy.png\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy.png 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-300x129.png 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-1024x441.png 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-768x331.png 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-1536x662.png 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-18x8.png 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-1920x827.png 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-1440x620.png 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-1200x517.png 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-760x327.png 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-480x207.png 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-320x138.png 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-160x69.png 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/06\/Obypay-partenaire-Food-Court-Palais-Nancy-80x34.png 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 43.06640625%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/digitisation-food-courts-digital-solutions\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Food Court: 5 digital solutions to optimize your management<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Order kiosks, QR codes, loyalty programs, marketing campaigns... We tell you all about these new digital solutions that improve the customer experience and simplify the organization of your Food Court without altering the DNA of the venue!<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-scaled.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-300x200.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-1024x683.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-768x512.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-1536x1025.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-2048x1367.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-1920x1281.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-1440x961.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-1200x801.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-760x507.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-480x320.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-320x214.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-160x107.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2024\/11\/foodcourt_obypay_solutions_digitales-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.71875%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/food-court-top-5-best-digital-tools-to-install\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Food Court: top 5 digital tools to install<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Want to make your food court even cooler and more efficient? We've put together the top 5 digital tools that will change everything: Click &amp; Collect, order kiosks, beepers, loyalty programs... and more! Find out how these solutions can simplify your daily routine, reduce queues and keep your customers coming back with a smile. Find out here!<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-scaled.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-300x200.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-1024x683.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-768x512.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-1536x1024.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-2048x1366.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-1920x1280.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-1440x960.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-1200x800.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-760x507.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-480x320.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-320x213.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-160x107.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/03\/burger_fastfood_commande_erreurs_obypay-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.6796875%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/reduce-restaurant-order-errors\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Restaurant : comment r\u00e9duire les erreurs de commande ?<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Un dessert oubli\u00e9, une modification non respect\u00e9e, une cuisson \u00e0 refaire\u2026 Ces erreurs font partie du quotidien, mais \u00e0 force, elles co\u00fbtent cher : temps perdu, clients agac\u00e9s, avis n\u00e9gatifs. On les met souvent sur le compte du manque d\u2019attention ou du rush du midi. En r\u00e9alit\u00e9, elles viennent surtout de la fa\u00e7on dont la prise de commande est organis\u00e9e.<br \/>\nDans cet article, on d\u00e9cortique les principales causes des erreurs en restauration et on vous pr\u00e9sente une solution efficace pour faire baisser les erreurs et les oublis d\u00e8s les prochains services.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"grid-flex__item sm6 md4 lg4\">\n\t\t\t\t\t\t\t<article class=\"obi-post-card\">\n\n\t\t<div class=\"img-rsp obi-post-card__image mb2\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-scaled.jpg\" alt=\"alt\" loading=\"lazy\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 50vw, (max-width: 1312px) 33vw, 420px\" srcset=\"https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-scaled.jpg 2560w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-300x199.jpg 300w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-1024x679.jpg 1024w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-768x509.jpg 768w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-1536x1018.jpg 1536w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-2048x1358.jpg 2048w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-18x12.jpg 18w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-1920x1273.jpg 1920w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-1440x955.jpg 1440w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-1200x796.jpg 1200w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-760x504.jpg 760w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-480x318.jpg 480w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-320x212.jpg 320w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-160x106.jpg 160w, https:\/\/obypay.com\/wp-json\/images\/v1\/2026\/04\/attente_restaurant_obsession_clients_solutions_obypay-80x53.jpg 80w\"\/>\n\t\t\t\t\t<div style=\"padding-bottom: 66.2890625%\"><\/div>\n\t\t\t<\/div>\n\n\n\n\t\t<div class=\"obi-post-card__content\">\n\t\t\t<a class=\"link-trick\" href=\"https:\/\/obypay.com\/en\/blog\/restaurant-wait-time-5-customer-journey-steps-optimize\/\">\n\t\t\t\t<h3 class=\"mt3 uppercase font-bold mb2\">Le restaurant sans attente : la nouvelle obsession des consommateurs<\/h3>\n\t\t\t<\/a>\n\t\t\t<div class=\"small-txt mb2\"><p>Les clients sont-ils de plus en plus impatients ? Et quel est l\u2019impact de l\u2019attente sur les performances de votre \u00e9tablissement ? Est-ce seulement une source d\u2019insatisfaction qui se traduit par des avis n\u00e9gatifs, ou un facteur qui influence directement la fid\u00e9lit\u00e9, le panier moyen et la r\u00e9currence ? Dans cet article, on fait le point sur les cons\u00e9quences de l\u2019attente en restauration. Et on passe en revue les 5 \u00e9tapes du parcours client \u00e0 optimiser pour fluidifier le service, limiter les pertes et augmenter votre chiffre d\u2019affaires, sans pousser plus de volume.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/article>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0dda4 elementor-widget elementor-widget-separator\" data-id=\"2f0dda4\" data-element_type=\"widget\" data-widget_type=\"separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-theme=\"cream2\" class=\"obi-separator\" style=\"--top: var(--x-cream2);--bottom: var(--x-cream2);--size: 2\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Existe-t-il un seuil unique et pr\u00e9cis \u00e0 partir duquel un food court doit s\u2019\u00e9quiper d\u2019un outil centralis\u00e9 ? Le nombre de stands para\u00eet \u00eatre un bon indicateur mais il est souvent trompeur. Dans cet article, on identifie les 3 signaux \u00e0 surveiller pour savoir quand passer le cap.<\/p>","protected":false},"author":11,"featured_media":12353,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","rank_math_lock_modified_date":false,"footnotes":""},"categories":[1],"tags":[],"post_solution":[48,53,37,39,56],"post_sector":[55,44],"class_list":["post-12352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","post_solution-avis-clients","post_solution-campagnes-marketing","post_solution-click-collect","post_solution-programme-de-fidelite","post_solution-solutions-digitales","post_sector-food-court","post_sector-solutions-digitales-restauration"],"acf":[],"_links":{"self":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/12352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/comments?post=12352"}],"version-history":[{"count":14,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/12352\/revisions"}],"predecessor-version":[{"id":12368,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/posts\/12352\/revisions\/12368"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/media\/12353"}],"wp:attachment":[{"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/media?parent=12352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/categories?post=12352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/tags?post=12352"},{"taxonomy":"post_solution","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/post_solution?post=12352"},{"taxonomy":"post_sector","embeddable":true,"href":"https:\/\/obypay.com\/en\/wp-json\/wp\/v2\/post_sector?post=12352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}